Georgina Hunt
Altona North,Australia
Summary
I am a client-focused operations professional with 2+ years at Pointforce Group. Alongside holding a First Class Honours degree in Hospitality Management, I have proven expertise in Traffic Management (Category 1 & 2), site coordination and team liaison. I have strong administration, conflict resolution and organisational skills with a focus on building client relationships and look forward to thriving in a busy environment.
Overview
11
11
years of professional experience
Work History
Traffic Controller
Pointforce Group
, Victoria
05.2024 - Current
- Currently a UTE driver for Pointforce Traffic with over 2 years' experience on both Cat 1 and Cat 2 roads.
- 1 year experience running a Cat 2 permanent site and dealing with Vic Roads.
- Currently on a Cat 1 permanent site co-ordinating daily deliveries, managing relationships with residents and ensuring the site manager is happy with operations on the road.
- Directed traffic flow on construction sites to enhance safety and efficiency. to ensure safety and efficiency on construction sites.
- Experienced in site setups, team leading and being a team member on multi person jobs.
- Implement TMPs and adhere to SWMS to stay compliant and safe.
- Communicate regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
Bar and Events Assistant Manager
The Dean Cork
Cork, Ireland
02.2022 - 05.2023
- Managed a team of 30 staff at one of Cork's busiest hotels.
- Joined the company as Supervisor before being promoted to Floor Manager then Assistant Head of Department.
- Managed meetings and ran events for up to 120 guests including banquet dinners.
- Oversaw stock control and placed orders.
- Role included rostering, budgeting and forecasting.
- Trained, motivated and encouraged staff on a daily basis.
- Supervised staff and maintained SOPs to ensure efficient day-to-day operations.
- Acting Manager on Duty when on shift - responsible for fire safety and first aid.
Senior Front Desk Agent
Fota Island Resort
Cork, Ireland
04.2021 - 02.2022
- Worked as one of Ireland's leading 5 Star Resort hotels as a Senior Guest Agent.
- Excellent understanding of PMS Opera, including checking guests in and out, completing room moves and monitoring occupancy levels.
- Acted as training coordinator for new team members.
- Displayed excellent problem-solving skills by resolving customer complaints and ensuring customer satisfaction.
Senior Food and Beverage Assistant
Old Head Golf Links
Cork, Ireland
04.2017 - 11.2019
- Cash handling and balancing cash books.
- Generated extra revenue by upselling upgrades and add-on extras.
- Coordinated guests' stays by managing dining and activities whilst liaising with other departments.
- Welcomed guests to the resort and ensured their experience was top class from start to finish.
- Worked breakfast, lunch, dinner and banquet functions in a busy, fast-paced environment.
- Responsible for training new staff and ensuring they were competent in their roles.
- Responsible for stock taking and monitoring inventory levels.
- Checked in deliveries and signed off invoices.
- Used POS, processed cash and credit card payments, ensuring correct receipts and change were issued.
- Constantly upsold, cross-sold and recommended additional items to increase restaurant sales.
Cleaning Assistant
MPM Property Maintenance
Cork, Ireland
08.2016 - 05.2017
Housekeeping Associate
Old Presbytery Guesthouse
Kinsale, Ireland
08.2015 - 08.2016
Education
Bachelor of Business Degree (Higher) - Hospitality Management
Munster Technological University
Cork, IrelandSkills
- Traffic Management
- White Card
- Administration
- Staff Mentoring and Motivation
- Issue & Conflict Resolution
- Management & Leadership
Timeline
Traffic Controller
Pointforce Group
05.2024 - Current
Bar and Events Assistant Manager
The Dean Cork
02.2022 - 05.2023
Senior Front Desk Agent
Fota Island Resort
04.2021 - 02.2022
Senior Food and Beverage Assistant
Old Head Golf Links
04.2017 - 11.2019
Cleaning Assistant
MPM Property Maintenance
08.2016 - 05.2017
Housekeeping Associate
Old Presbytery Guesthouse
08.2015 - 08.2016
Bachelor of Business Degree (Higher) - Hospitality Management
Munster Technological University