Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Iliana Ottone

Macleod,VIC

Summary

I am a first-year nursing student seeking casual/part-time retail employment. I have flexible availability for any day or night. Experienced in retail, hospitality, and customer service, with a focus on delivering high-quality service and striving for excellence. Eager to positively contribute and demonstrate dedication to a retail store.

Overview

6
6
years of professional experience

Work History

Customer Service

McDonald's
Diamond Creek
01.2021 - 02.2025
  • Responsibilities included order taking, cleaning, packing orders, stocking, customer service, money handling, barista service, training new members, etc.
  • Grew from a regular crew member to a barista and a crew trainer

Retail

OSHUN Diamond Creek
Diamond Creek, VIC
09.2019 - 11.2023
  • Company Overview: has closed down
  • Responsibilities included customer service, pricing and tagging clothing, Cleaning, following up on orders and knowing the store (where everything is)
  • Referee: Antonella Alfonso (owner) – phone: 0460036537

Babysitter

Self-employeed
Melbourne
03.2025 - 06.2025

Self-employed babysitter, on and off the past few Months when families need someone to look after their children on occasions, as i have all the following checks:

- working with children's check

- police check

- NDIS check

- first aid and CPR certificate

Volunteer

Country Road Packing Warehouse
Heidelberg
01.2020 - 07.2021
  • Responsibilities included sizing, labelling, counting stock, folding and packing new clothing to be sent out to the country road retail stores.

Customer Service

Plenty Views Restaurant
Plenty, VIC
01.2020 - 11.2020
  • Responsibilities including customer service, money handling, waitressing, taking orders and clearing of tables.

Education

BACHELOR OF NURSING -

la trobe university

Completed yr 12 - English, Biology, Psychology, Health and Human development, Business management

ST HELENA SECONDARY

Completed Primary school -

plenty valley international montisorie school

Skills

  • Strong interpersonal skills
  • Friendly
  • Responsible
  • Punctual
  • Adaptable learner
  • Proactive problem-solving
  • Effective communication skills

Personal Information

Date of Birth: 06/14/06

Timeline

Babysitter

Self-employeed
03.2025 - 06.2025

Customer Service

McDonald's
01.2021 - 02.2025

Volunteer

Country Road Packing Warehouse
01.2020 - 07.2021

Customer Service

Plenty Views Restaurant
01.2020 - 11.2020

Retail

OSHUN Diamond Creek
09.2019 - 11.2023

Completed yr 12 - English, Biology, Psychology, Health and Human development, Business management

ST HELENA SECONDARY

Completed Primary school -

plenty valley international montisorie school

BACHELOR OF NURSING -

la trobe university
Iliana Ottone