Summary
Overview
Work History
Education
Skills
Certification
Awards Certificates
Timeline
Generic

Gillian Atkinson

Mount Riverview,NSW

Summary

With a background in humanitarian and development, I have developed a strong foundation in environmental management, community development and disaster response, with key experience in educational programs. I have continued to strengthen this passion into my career and value the skills I gained from the experience. I am an excellent communicator and problem solver with a demonstrated ability to get the job done no matter the challenges. I am a proactive and adaptable team player, dedicated to delivering exceptional results and making a positive impact in this field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cafe Manager

Brown And Cream
02.2023 - 09.2023
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Handled business administration functions such as cash register counting, maintaining the POS system and supply ordering.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.

Volunteer Member

State Emergency Services (SES) NSW
05.2021 - 03.2023
  • Providing emergency, rescue services and relief to community members in times of disasters and need
  • Responding to the community's calls for help during flood, storm, and tsunami events with little notice
  • My time and experience in the SES has provided me with a broad and specialised skill set which involves radio communication, rescue and first aid, equipment use and care and community engagement.

Intern

Clean up Nepal
08.2022 - 11.2022
  • Waste, environmental and area situational analyses
  • Communicating in a cross-cultural setting
  • Community engagement and field work
  • Consulting with local government officials and community stakeholders
  • Media and content creation, creating graphics and video content for social media platforms and website editing
  • Report reviewing and editing
  • Donor funding progress report writing
  • Conducting community programs
  • Intercultural understanding and operating within a different language.

Senior Staff, Barista, Cafe All-Rounder

Fed Blue Mountains
02.2019 - 05.2022
  • Supervising the day's operations and staff, while maintaining my role as primary barista as well as being a point of engagement for customers
  • Monitoring and keeping track of stock levels
  • Staff training.

Sports Development Intern

Think Pacific
12.2021 - 01.2022
  • Program development, my focus was on sports development and was responsible for creating a project for the Pacific Rugby Players Welfare organisation
  • Intercultural communication
  • Following and submitting deadlines on a small time frame
  • Intercultural understanding
  • My project was aimed at connecting and providing support to Pacific rugby players and their families as well as the Pacific community who are living overseas, through a youth sports program which brought together sports and culture.

Placement

Synergy Dance Festival
06.2018 - 07.2018
  • Responsible for managing dance operations, 'running' dancers from waiting areas to backstage to be in position for their performance
  • I experienced the demands of live production and the entertainment industry, working in a high paced environment where quick thinking, effective time management and innovative solution making was imperative
  • Working with many different people all from various sectors and industries was a large component of my work
  • Effective communication and problem solving to ensure that all information, changes, and solutions were shared appropriately to guarantee that the production ran seamlessly.

Education

Bachelor of Humanitarian and Development Studies, with Distinction - Double major in Humanitarian Preparedness and Response and Human Rights, Protections and Development.

Western Sydney University
12.2022

Year 12 graduate - English (Standard), Mathematics (General 2), Aboriginal Studies, Modern History, Entertainment Industry.

Blaxland High School
01.2018

Skills

  • Working well under pressure
  • Working with a team
  • Working individually
  • Website creation and maintenance
  • Videography, photography, and editing
  • Graphics and social media
  • Staff Management
  • Brand Loyalty
  • Customer Experience Management
  • First aid
  • Working with Children Check

Certification

  • Construction Industry Induction Card
  • Working With Children Check

Awards Certificates

  • Dean of Social Science Merit list - 2021, 2022
  • Golden Key International Honour Society
  • Statement of Attainment Certificate 3 in Live Production and Services - Columbia University, USA (edX - Online) - Certificate in Protecting Children in Humanitarian Settings - 2021

Timeline

Cafe Manager

Brown And Cream
02.2023 - 09.2023

Intern

Clean up Nepal
08.2022 - 11.2022

Sports Development Intern

Think Pacific
12.2021 - 01.2022

Volunteer Member

State Emergency Services (SES) NSW
05.2021 - 03.2023

Senior Staff, Barista, Cafe All-Rounder

Fed Blue Mountains
02.2019 - 05.2022

Placement

Synergy Dance Festival
06.2018 - 07.2018

Bachelor of Humanitarian and Development Studies, with Distinction - Double major in Humanitarian Preparedness and Response and Human Rights, Protections and Development.

Western Sydney University

Year 12 graduate - English (Standard), Mathematics (General 2), Aboriginal Studies, Modern History, Entertainment Industry.

Blaxland High School

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Gillian Atkinson