Joy Jung
Sydney,NSW
Summary
Experienced professional with a diverse background in the automotive industry, spanning from sales data management to financial sector roles. Proficient in organizing events and meetings for dealer stakeholders, as well as CEO and internal management teams. Seeking opportunities in Australia to broaden my horizons, gain valuable experiences, and further my professional development. I am eager to make a meaningful contribution to this country and envision spending the rest of my life here. With an open-minded approach to new challenges, I excel in building strong relationships and am dedicated to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dealer Financial Data Management
Mercedes Benz Korea
08.2022 - 12.2023
- Maintained dealer financial data records and databases
- Analysed financial information to identify trends and discrepancies
- Prepared reports and presentations for management review
- Collaborated with dealerships to ensure accurate and timely data collection
- Organized biannual dealer CEO meetings and provided analysis on financial data.
Executive Assistant
Mercedes Benz Korea
08.2021 - 07.2022
- Provide high-level administrative support to executives and managers
- Manage schedules, coordinate meetings, and handle correspondence
- Arrange travel plans, prepare reports, and conduct research
- Facilitate communication between departments and external stakeholders
- Ensure smooth operations and effective communication within the company.
Sales Department Admin
Mercedes Benz Korea
01.2021 - 08.2021
- Provided the team with reports analyzing sales trends by model and segment based on the previous day's revenue
- Calculated and disbursed dealer subsidies monthly based on promotions
- Participated in the development of programs to streamline subsidy calculations for greater convenience.
Used Car Sales management
BMW Financial Services Korea
02.2020 - 08.2020
- Handled matters related to depreciation and transportation when customers requested conversion to our certified pre-owned vehicles upon lease expiration
- Managed our proprietary certified pre-owned vehicle program, ensuring vehicles remained in inventory at low interest rates until resale
- Managed insurance initiation and expiration to ensure coverage until vehicles were resold.
Customer Contract Management
Mercedes Benz Financial Services Korea
12.2018 - 01.2020
- Handled vehicle returns or lease renewals for contracts reaching maturity among customers utilizing our in-house finance program
- Directly contacted customers via phone to inquire about contract terminations and provided necessary documents via email or fax
- Prepared required documentation regarding contract termination and guided customers to ensure remaining balances were addressed.
Education
Bachelor of Economics -
Kyung Hee University
Skills
- Administration Assist
- Financial Data
- Sales Administration
- Microsoft Office
- Meeting Coordination
- Customer Service
- Team Work
Certification
Drivers Licence, Republic of Korea, 07/2018, Current
Languages
English
Korean
Timeline
Dealer Financial Data Management
Mercedes Benz Korea
08.2022 - 12.2023
Executive Assistant
Mercedes Benz Korea
08.2021 - 07.2022
Sales Department Admin
Mercedes Benz Korea
01.2021 - 08.2021
Used Car Sales management
BMW Financial Services Korea
02.2020 - 08.2020
Customer Contract Management
Mercedes Benz Financial Services Korea
12.2018 - 01.2020
Bachelor of Economics -
Kyung Hee University
Drivers Licence, Republic of Korea, 07/2018, Current
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