Summary
Overview
Work History
Education
Skills
Speaking Engagements
Timeline
Generic

Gisele Ishimwe

Sydney

Summary

Highly motivated and analytical professional with a strong background in research, project management, and stakeholder engagement. Possessing excellent problem-solving abilities, expertise in data analysis, and strong communication skills. Experienced in diverse sectors such as academia, community engagement, and consultancy. Skilled in managing multiple projects, cultivating relationships with stakeholders, and providing impactful insights.

Overview

6
6
years of professional experience

Work History

Casual Academic Staff

Western Sydney University
01.2022 - Current

Key Responsibilities and Achievements:

  • Designed and delivered engaging and innovative class materials, incorporating real-world case studies, interactive discussions, and data-driven approaches to equip students with critical thinking, problem-solving, and analytical skills.
  • Taught students how to collect, analyse, and interpret quantitative and qualitative data.
  • Comprehensively assessed student work to ensure learning outcomes have been met
  • Received consistently high student feedback and praise for effective tutoring, fostering an inclusive and engaging learning environment.
  • Utilised digital tools and learning management systems (LMS) to streamline content delivery and enhance student engagement
  • Contributed to curriculum improvements, suggesting and implementing innovative teaching methodologies to enhance student outcomes and critical thinking skills.


Key Courses Taught:

  • Applied Social Research (CULT 3001)
  • Understanding Society (CULT 1017)
  • People, Place, and Social Difference (HUMN 1041)
  • Human Services Intervention Strategies (WELF 1003)


Academic Conferences attended and presented work:

  • School of Social Science HDR Conference 2023 - 1 paper presented
  • ISA World Congress of Sociology conference 2023 - presented 2 papers
  • Australian Anthropological Society 2021 - presented 1 paper



Community Engagement officer

Cultural Perspectives
05.2023 - 01.2024
  • Managed stakeholder relationships with community groups, government bodies, and organisations, ensuring seamless execution of engagement projects.
  • Led data-driven decision-making processes, analysing demographic trends and conducting research to inform strategic planning.
  • Contributed to diversity and inclusion consulting, helping organisations develop culturally sensitive policies.
  • Developed and delivered high-level reports and presentations, translating research insights into actionable recommendations for stakeholders.
  • Oversaw community engagement initiatives, ensuring projects were completed on time, within budget, and aligned with diversity and inclusion goals.
  • Produced high quality reports and developed evidence based frameworks for organisations to address community needs
  • Supported government tenders and consultancy requests, contributing to proposal writing and strategic planning.
  • Managed budgets for community outreach events, ensuring cost-effective strategies were employed while maintaining high-quality experiences for participants.

Casual Analyst – PwC Operations Delivery Centre

PricewaterhouseCoopers
01.2022 - 01.2023

Key Responsibilities and Achievements:

  • Supported a Major Banking Merger: Assisted clients in navigating the transition to a new banking platform, ensuring a smooth user experience during the merger process.
  • Client Education & Digital Banking Support: Provided guidance on using the new bank’s mobile and online banking applications, helping customers access and manage their accounts effectively.
  • Account Access & Security Assistance: Assisted clients with password resets, troubleshooting login issues, and ensuring secure access to financial services.
  • Transaction Processing & Financial Guidance: Helped clients execute transactions, understand available financial products, and maximize their banking experience.
  • Customer Relationship Management: Delivered high-quality support to enhance client satisfaction and trust.
  • Process Improvement & Issue Resolution: Identified common user issues and provided feedback to improve digital banking accessibility and efficiency.
  • Compliance & Risk Awareness: Ensured all client interactions adhered to banking regulations and security protocols.

Research Assistant

Western Sydney University - Centre for Western Sydney
02.2022 - 05.2022

Key Responsibilities & Achievements:

  • Contributed to the 'Parramatta 2035: Vibrant, Sustainable, Global' - assisted in researching and analyzing trends in economic growth, infrastructure, and community development, providing insights that shaped long-term urban planning strategies.
  • Developed the framework for data collection, including selecting research platforms, identifying key stakeholders for consultation, and ensuring robust qualitative and quantitative methodologies were applied.
  • Led Ethics & Compliance Approval Process: Assisted in preparing ethics applications, ensuring the research met institutional and regulatory guidelines for ethical data collection and stakeholder engagement.
  • Data Collection & Analysis: Conducted literature reviews and collected demographic data on the region to help shape our understanding of the region's economic trends, workforce development, and business growth.
  • Stakeholder Engagement & Policy Research: Supported consultation processes with government agencies, businesses, and community organizations to gather data for policy recommendations.
  • Report Writing & Presentation: Assisted in drafting sections of the Parramatta 2035 report, synthesizing complex economic data into accessible insights for policymakers, investors, and the public.

Outreach Officer – Student Services

University of Western Australia
01.2020 - 05.2021

Key Responsibilities & Achievements:

  • Program Development & Implementation: Designed and delivered high-impact outreach programs, ensuring seamless execution of school-based workshops, community activities, and on-campus events to support student equity and access initiatives.
  • Stakeholder & Partnership Management: Built and maintained relationships with schools, university departments, and external partners, strengthening pathways for underrepresented students.
  • Event Coordination & Logistics: Led the planning and delivery of overnight camps, regional school visits, and professional development events, ensuring logistical efficiency and positive participant experiences.
  • Data Analysis & Program Evaluation: Collected, analysed, and reported on program effectiveness, using insights to refine engagement strategies and improve student outcomes.
  • Resource Development & Digital Engagement: Created educational materials, online resources, and communications strategies to enhance outreach efforts, ensuring accessibility and engagement across diverse student groups.
  • Mentorship & Student Support: Provided direct mentorship and guidance to students, helping them navigate university pathways and build confidence in higher education opportunities.
  • Equity & Inclusion Advocacy: Championed initiatives to address educational disadvantage, ensuring all programs were inclusive and aligned with UWA’s diversity and access goals.

Research Assistant

University of Western Australia
06.2020 - 12.2020
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
  • Managed research databases with utmost diligence, ensuring data integrity and security.
  • Enhanced participant recruitment strategies, leading to more diverse and representative study samples.

Shout-Out Speaker

Youth affairs Council WA & Multicultural Youth Advocacy Network WA
01.2019 - 01.2020
  • Researching and delivering speeches on- multiculturalism, resettlement, migration, identity and belonging
  • Inspired action within the audience by sharing personal experiences and lessons learned throughout career journey.
  • Enhanced event success by tailoring speech content to align with specific themes and objectives.
  • Elevated audience engagement by incorporating compelling storytelling techniques and relatable anecdotes.
  • Received consistently positive feedback from event attendees, leading to numerous invitations for future engagements.

Education

PhD Candidate - final year

Western Sydney University
02.2025

Master of International Development - coursework and dissertation

University of Western Australia
01.2019

Bachelor of Arts - communication studies, media and marketing

University of Western Australia
01.2017

Skills

  • Diversity and Inclusion expert
  • Analytical Research Skills
  • Stakeholder engagement and communication
  • Project and operations management
  • Problem solving and critical thinking
  • Team collaboration and leadership

Speaking Engagements

Speaking Engagements:

  • WSU School of Social science HDR conference MC (2024)
  • Afro Youth Jam - Panelist (2023)
  • WA - Office of Multicultural Interest Harmony Week Debate - Debate delegate (01/2019)
  • Social Impact through Social Media by Roots TV - Panelist (01/2018)
  • Keynote Speaker at UWA Fairway program - Student graduation (2016)


Master of Ceremony for: 

  • UWA ‘Community of Support Celebrations’ event (01/2018)
  • Organisation Of African Communities in WA Gala Dinner (01/2018)
  • ‘He Say, She Say’ Youth Discussion, MC and discussion moderator (01/2018)
  • ‘Soul Alphabet’ Youth Event fundraiser, MC and discussion moderator (01/2018)

Timeline

Community Engagement officer

Cultural Perspectives
05.2023 - 01.2024

Research Assistant

Western Sydney University - Centre for Western Sydney
02.2022 - 05.2022

Casual Academic Staff

Western Sydney University
01.2022 - Current

Casual Analyst – PwC Operations Delivery Centre

PricewaterhouseCoopers
01.2022 - 01.2023

Research Assistant

University of Western Australia
06.2020 - 12.2020

Outreach Officer – Student Services

University of Western Australia
01.2020 - 05.2021

Shout-Out Speaker

Youth affairs Council WA & Multicultural Youth Advocacy Network WA
01.2019 - 01.2020

Master of International Development - coursework and dissertation

University of Western Australia

Bachelor of Arts - communication studies, media and marketing

University of Western Australia

PhD Candidate - final year

Western Sydney University
Gisele Ishimwe