GISNAVI KISTOO
South Morang
Summary
Reliable and customer-focused Retail Assistant with over 5 years of experience across retail, sales, and cleaning environments. Skilled in delivering excellent customer service, handling transactions accurately, managing stock, and maintaining store presentation. Strong communicator with the ability to work efficiently in fast-paced team environments.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Cashier / Retail Assistant
Tobacco Shop
Melbourne
01.2022 - Current
- Provided friendly and professional customer service, enhancing customer satisfaction
- Process cash and EFTPOS transactions accurately
- Handle customer enquiries and resolve issues efficiently
- Replenished stock and maintained product displays to ensure appealing shopping environment
- Assisted with stocktakes and inventory management, contributing to accurate inventory records
- Open and close store following procedures
- Maintain store cleanliness and safety standards
Cleaner
Sharper Facility Services
Port Melbourne
01.2018 - 01.2022
- Ensured high hygiene standards in offices and apartments, contributing to a clean and safe environment
- Adhered to health and safety procedures to promote workplace safety
- Utilized time management skills to complete cleaning tasks efficiently
- Executed tasks both independently and as part of a team to maintain cleanliness
Sales Representative
Mirrorer
Mauritius
01.2015 - 01.2018
- Generated sales by effectively communicating product benefits
- Guided customers in selecting products that met their needs
- Developed positive interactions with customers, fostering trust and repeat business.
- Ensured appealing store presentation to enhance customer experience
Education
Diploma - Horticulture Production
Technical Institute of Victoria
Melbourne, Vic 12.2021 - 02.2023
High School Certificate -
Quartier Militaire State Secondary School
Quartier Millitaire, MRU 01.2005 - 01.2012
Diploma in Mass Communication - Journalism And Mass Communication
Charles Telfair Institute
Moka, MRUSkills
- Cash handling & EFTPOS
- POS systems
- Inventory control
- Stock replenishment
- Stocktaking
- Merchandising
- Customer service excellence
- Attention to detail
- Time management
- Multitasking
- Teamwork
- Problem solving
- Reliable & punctual
- Cleaning & hygiene standards
- Communication
Availability
Flexible (including weekends and evenings)
Timeline
Cashier / Retail Assistant
Tobacco Shop
01.2022 - Current
Diploma - Horticulture Production
Technical Institute of Victoria
12.2021 - 02.2023
Cleaner
Sharper Facility Services
01.2018 - 01.2022
Sales Representative
Mirrorer
01.2015 - 01.2018
High School Certificate -
Quartier Militaire State Secondary School
01.2005 - 01.2012
Diploma in Mass Communication - Journalism And Mass Communication
Charles Telfair Institute