Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rounak Mahapatra

Melbourne,VIC

Summary

Reliable and customer-focused individual with Australian retail experience in fast-paced environments. Skilled in customer service, POS operations, stock replenishment, and teamwork. Committed to delivering excellent customer experiences through a positive attitude and strong work ethic.

Overview

1
1
Certification

Work History

Sales Assistant

JD Sports
Melbourne, VIC
05.2026 - 06.2026
  • Provided exceptional customer service by assisting with product inquiries and recommending footwear apparel.
  • Processed cash, EFTPOS, gift card refunds, and exchanges accurately using POS systems.
  • Maintained visual merchandising standards through stock replenishment and organized displays.
  • Assisted with receiving, unpacking, tagging, and restocking merchandise efficiently.
  • Collaborated with team members to achieve sales targets in a fast-paced retail environment.

Retail Assistant

Target Australia
Melbourne, VIC
03.2026 - 04.2026
  • Provided friendly and efficient customer service by assisting customers with product enquiries and locating merchandise.
  • Operated POS systems to process purchases, refunds, exchanges, and EFTPOS transactions accurately.
  • Replenished shelves and maintained stock availability throughout the store.
  • Assisted with receiving deliveries, unpacking stock, and organising the stockroom.

Education

MBA - Banking And Finance

Monash University
Caulfield, VIC
06-2028

BBA -

St. Joseph's College Of Commerce
Bangalore, India
01-2026

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Point of Sale (POS) Systems
  • Cash Handling & EFTPOS
  • Sales & Upselling
  • Stock Replenishment
  • Visual Merchandising
  • Time Management
  • Problem Solving

Certification

Responsible Service of Alcohol (RSA) – Victoria

Timeline

Sales Assistant

JD Sports
05.2026 - 06.2026

Retail Assistant

Target Australia
03.2026 - 04.2026

MBA - Banking And Finance

Monash University

BBA -

St. Joseph's College Of Commerce
Rounak Mahapatra