Glen Duncan
Bowen Mountain,NSW
Summary
Dedicated and passionate mental health worker with 2 years experience providing support to those in need. I have completed a Bachelor of Psychological Science (Honours) and am currently seeking opportunities to further develop skills in providing support, with future ambitions to commence a Master's degree. Adept at conducting assessments, developing personalized treatment plans, and experience delivering evidence-based interventions to clients of diverse backgrounds. Skilled in providing support, counselling and crisis intervention, whilst collaborating with multidisciplinary teams to promote emotional well-being and recovery. Strong advocate for the destigmatisation of mental health issues and committed to fostering a safe and nurturing environment for clients to thrive. Possess a high level of work ethic and communication skills to complete tasks in an effective and safe manner. Strong ability to work within a team from 15 years experience in team-oriented work environments both civilian and military.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Rehabilitation Counsellor
Rehabilitation Services By Altius
02.2023 - Current
- Worked within a multidisciplinary team to assist insurance claimants return to work, whilst liaising amongst treating professionals to ensure clients’ medical and psychosocial needs are met for a fast and sustainable recovery of wellbeing.
- Conducted comprehensive assessments to understand the client's disabilities, strengths, limitations, and vocational goals, via client interviews, reviewing medical records, and administering standardized assessments.
- Collaborated with clients to establish rehabilitation goals and develop personalized rehabilitation plans.
- Provided counselling and emotional support to clients as they navigate the challenges associated with their disabilities.
- Assisted clients in identifying suitable career paths and vocational training opportunities that align with their abilities and goals. Helped them explore job options, set career objectives, and develop job-seeking skills.
- Advocated on behalf of clients to ensure they have access to appropriate services, and resources by liaising with government agencies, educational institutions, and employers.
- Maintained detailed records of client progress and interactions, and regularly assessed and adjusted rehabilitation plans, for a caseload of 20 to 25 clients. Monitored clients' participation in rehabilitation programs and services.
Wellbeing Coach
Head To Health
02.2022 - 11.2022
- Worked within a multidisciplinary team to deliver a range of services to adults, their families and carers who may be experiencing emotional distress, crises, mental ill health and/or addiction.
- Provided free counselling services, support and resources to the public, including those experiencing: domestic violence and abuse, homelessness, life crises, suicidality, and mental illness., whilst referring to professional mental health support and community support services when necessary.
- Conducted receptionist duties including greeting and triaging guests and visitors of the centre, managing incoming phone calls, handling enquiries, appointment scheduling, as well as detailed data entry and record keeping.
- Conducted thorough assessments of clients' physical, emotional, and mental wellbeing. Collaborated with clients to set clear and achievable wellbeing goals based on their individual needs and aspirations, and conduct risk assessments when required..
- Provided ongoing motivation and support through regular coaching sessions. Offered encouragement, celebrated successes, and addressed setbacks with a constructive and empathetic approach.
- Conducted regular psychoeducation sessions with clients utilising principles and methods from cognitive behavioural, person-centered and ACT approaches, to assist clients in recognising and managing emotions, maladaptive thought patterns and acute stress whilst building emotional intelligence and promoting wellbeing.
Q Storeman
Australian Army Reserves
01.2018 - 01.2021
- Maintained accurate records of all items stored in the unit's inventory. This included tracking quantities, locations, and the condition of equipment and supplies.
- Received incoming shipments of supplies, equipment, ammunition, and other materials. Inspected and verified the contents to ensure they match accompanying documentation.
- Safely stored and organised supplies, equipment, and ammunition in a systematic manner. Used shelving, bins, and other storage systems to ensure easy access and proper inventory control.
- Issued equipment, uniforms, and supplies to military personnel according to established procedures and protocols. Maintained detailed records of items issued and received.
- Implemented security measures to protect the inventory from theft, damage, or unauthorised access. Followed established security protocols and access controls.
- Maintained detailed and accurate records of all transactions, including issues, receipts, and adjustments. Used inventory management software and manual record-keeping methods as required.
- Be prepared to respond to emergency situations, such as natural disasters or deployments, by providing essential supplies and equipment.
Storeman
Australian Army
05.2014 - 02.2017
- Performed routine maintenance tasks on military vehicles, equipment, and machinery. This included cleaning, lubricating, and conducting minor repairs to ensure readiness.
- Maintained accurate records of all items stored, including weapons, ammunition, supplies, and equipment, whilst tracking quantities, locations, and condition.
- Implemented and enforced security measures to protect inventory from theft, damage, or unauthorised access both on-base and on deployment.
- Safely stored and organised equipment, supplies, and ammunition to optimise space and ensure efficient access, whilst using proper storage techniques to prevent damage.
- Received incoming shipments of stores, supplies, equipment, and hazardous goods. Inspected and verified the contents, ensuring they match accompanying documentation, and preparing items for distribution or shipping as needed.
- Issued equipment, uniforms, and supplies to military personnel according to established procedures and protocols. Maintained detailed records of items issued and received.
- Inspected equipment, weapons, and supplies for serviceability and safety compliance. Identified and reported damaged or unserviceable items for repair or replacement.
- Ensured that all military equipment and assets are properly accounted for and that any discrepancies are promptly investigated and resolved.
- Coordinated the movement of military vehicles and equipment on-base and for deployment or training exercises.
- Provided support for military training exercises by preparing and organising equipment and supplies needed for training scenarios.
- Collaborated with other members of the Australian Army and civilian contractors to ensure smooth operations and support to complete tasks..
- Used inventory management software and manual record-keeping methods as required.
- Ensured compliance with all military regulations, policies, and procedures.
- Frequent preparation to respond to emergency situations, such as natural disasters or deployments, through the provision of essential supplies, equipment, and support.
- Experience working within adverse, high pressure conditions and working irregular hours.
- Maintained deployment readiness status through regular training and assessment of physical fitness and weapon handling abilities.
Audio Technician/Storeman
JPJ Audio Pty Ltd
01.2008 - 11.2012
- Installed, set up, maintained and configured audio equipment, including microphones, amplifiers, speakers, mixing consoles, and playback devices, to ensure high-quality sound production to top-end entertainment industry clients.
- Ensured audiences can hear the sound clearly and at the appropriate volume, and set up and operated sound reinforcement systems when required.
- Managed monitor systems for performers, ensuring that they can hear themselves and other instruments or vocals clearly.
- Identified and troubleshot technical issues with audio equipment or systems, and made quick and effective repairs or adjustments during live events when required.
- Assisted in the essential logistics of equipment required for large-scale touring productions through the planning, loading and unloading of interstate transport under tight deadlines.
- Collaborated closely with production and staging managers, promoters, event staff, musicians and other technical professionals to understand the audio requirements and preferences.
- When not working on events, accounted and maintained audio equipment in a warehouse environment by performing routine maintenance and equipment checks to ensure that all audio gear is in good working condition, whilst arranging for equipment repairs or replacements when needed.
- Worked under adverse, high pressure conditions and irregular hours.
- Supervised and delegated tasks for crews of up to 12 people.
Education
Bachelor of Psychological Science (Honours) -
James Cook University
Townsville, QLD12.2021
Affiliations
- ASORC Associate Registration
Accomplishments
- Commanding Officer's Commendation.
- Royal Australian Army Ordnance Corps Soldier of the Year nominee.
Certification
- Certificate IV in Training and Assessment (TAE40110).
- Certificate II in Military Skills.
- Certificate II in Warehousing Operations.
- Certificate II in Audio Production, Theatre and Events.
Timeline
Rehabilitation Counsellor
Rehabilitation Services By Altius
02.2023 - Current
Wellbeing Coach
Head To Health
02.2022 - 11.2022
Q Storeman
Australian Army Reserves
01.2018 - 01.2021
Storeman
Australian Army
05.2014 - 02.2017
Audio Technician/Storeman
JPJ Audio Pty Ltd
01.2008 - 11.2012
Bachelor of Psychological Science (Honours) -
James Cook University
- Certificate IV in Training and Assessment (TAE40110).
- Certificate II in Military Skills.
- Certificate II in Warehousing Operations.
- Certificate II in Audio Production, Theatre and Events.
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