Tynill wrye
Elanora,Queensland
Summary
Dedicated Hospitality Worker with a proven track record at Airport Retail Enterprises, working in a high-intensive environment with the attitude that customer satisfaction is a priority. Excelled Team Leader and Barista Trainer, dedicated to collaborating with team members to achieve service excellence. Proven ability to adapt to dynamic settings, flexible worker who has shown reliability and a strong partnership with ARE for the past three years. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Airport Retail Enterprises
Gold Coast, QLD
07.2021 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash
- Prepared food and beverages and verified adherence of quality and safe food-handling standards
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment
- Communicated with customers to promptly resolve complaints and address inquiries
- Processed payments with focus on accuracy and correct cash-handling procedures
Education
Certificate III - Hospitality
Aurora Training Institute
01.2022
High School -
Palm Beach Currumbin State High School
Gold Coast, QLDSkills
- Customer service
- Teamwork and collaboration
- Staff training
- Multitasking
- Cash handling
- Supply restocking
- Cleaning and sanitation
- Problem-solving
- Calm under pressure
- Supervision and leadership
Availability
Very flexible with availability following up on demands and changes, comfortable with adjusting to the employer’s needs. I am simply looking forward to joining the team and helping whenever I am most needed. Previously worked as a casual employee, however, continuously worked full-time and overtime hours to accommodate.
Accomplishments
- Achieved an Outstanding Award for Barista Skills from Airport Retail Enterprises (ARE)
- Certificate III in Hospitality, focusing on customer service fundamentals, food-handling safety, and service quality
References
References available upon request.
Timeline
Hospitality Worker
Airport Retail Enterprises
07.2021 - Current
Certificate III - Hospitality
Aurora Training Institute
High School -
Palm Beach Currumbin State High School
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