Summary
Overview
Work History
Education
Skills
Skills Behaviours
Leadership Development
References
Extracurricular Activities
Timeline
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GORDON MCCULLOCH

BURWOOD,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in cleaning procedures and restocking strategies. Enthusiastic at maintenance and cleaning operations. Industrious and energetic with skill in quickly completing diverse tasks.

Overview

3
3
years of professional experience

Work History

Cinema Worker Level 2

HOYTS Eastland
04.2023 - Current
  • Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
  • Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
  • Supported box office operations by accurately processing transactions and balancing cash drawers daily.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.

Cinema Worker Level 3

HOYTS Victoria Gardens
12.2020 - 12.2022
  • Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Collaborated with team members to maintain theatre cleanliness during busy periods, resulting in higher guest satisfaction ratings.
  • Maximized efficiency by cross-training in multiple roles within the theatre, including concessions, box office operations, cleaning duties, and projection room activities.
  • Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
  • Assisted guests with ticket purchases and seating arrangements for optimal viewing experiences.

Education

Year 12 Graduate (2021), Kew High School -

Kew High School
Kew East, VIC
2021

Skills

  • Cash Handling Expertise
  • Cleanliness Maintenance
  • Problem Solving Abilities
  • Customer Service Excellence
  • Scheduling Flexibility
  • Adaptability and Resilience
  • Effective Communication
  • Decision Making

Skills Behaviours

  • Quick Learner
  • Committed and Motivated
  • Friendly and Approachable
  • Respectful and Responsible
  • Good Team Player
  • Hard Working

Leadership Development

  • 2017, Veterans 4 Youth Life Ammo leadership skills training, Achieved highest possible award for excellence in leadership.
  • 2018, MAGIC MOMENTS YOUTH LEADERSHIP & BUSINESS SUMMIT, Won scholarship to attend global leadership camp in Sydney.
  • 2019 - 2020, MAGIC MOMENTS YOUTH LEADERSHIP & BUSINESS SUMMIT, Attended for 2 more programs as a Graduate.
  • 2020, VIC SRC CONGRESS, Participated in summit to address issue in the community from a youth perspective.
  • 2020, KEW HIGH SCHOOL PRESENTATION NIGHT, Received Services to the School award.
  • 2021, KEW HIGH SCHOOL YEAR 12 MUSIC CAPTAIN, Peer elected for the leadership position.
  • 2020 - CURRENT, HOYTS CREW MEMBER & FIERCE CHAMPION, Year and a half working as a crew member and as a FIERCE CHAMPION at HOYTS Victoria Gardens.

References

I had the pleasure of working alongside Gordon during his 2 year journey at HOYTS Victoria Gardens. Gordon distinguished himself not only through his exceptional work ethic, but also as an outstanding FIERCE CHAMPION (shift supervisor).


In his role as a FIERCE CHAMPION, Gordon was pivotal in training new employees, ensuring they were well-equipped to excel in our dynamic work environment. His approach to training was both practical and empathetic, making him a natural mentor and role model to his peers both new and existing. He instilled a sense of confidence and competence in newcomers, which significantly contributed to a smoother and more efficient workflow within our team.


Gordon's punctuality and dedication to his duties were exemplary. He consistently arrived early for his shifts, fully prepared to tackle the day's challenges. This reliability made him a stabilising force in our often fast-paced and unpredictable cinema setting.

Gordon’s commitment to ensuring customer satisfaction was another highlight of his work. Gordon went above and beyond to ensure each and every customer was satisfied with their experience, and never wavered from this approach even in our busiest periods. In turn, Gordon presented himself as both a delight to not only work alongside, but also to those interacting with him for just a few minutes.


Ultimately, Gordon's combination of leadership, reliability, and interpersonal skills make him an invaluable asset to any team. His dedication and proficiency as a FIERCE CHAMPION at our cinema were instrumental in our operational success, and I have no doubt he will bring the same level of commitment and excellence to any future endeavour.


Sincerely,

Vishal

Extracurricular Activities

I have achieved an RSA and a bronze medallion. I was apart / previously involved in 2 school bands playing jazz piano and performing for ANZAC Day ceremonies as a lone piper. I am previously studied bagpipes for VCE. I currently volunteer for the Emerald Tourist Railway – Puffing Billy Railway and I'm currently studying Safeworking which is a course dedicated to railway safety and its preservation.

Timeline

Cinema Worker Level 2

HOYTS Eastland
04.2023 - Current

Cinema Worker Level 3

HOYTS Victoria Gardens
12.2020 - 12.2022

Year 12 Graduate (2021), Kew High School -

Kew High School
GORDON MCCULLOCH