Grace Cope
Mount Gravatt,QLD
Summary
Responsible and motivated high-school graduate seeking casual or part-time work within a hospitality position. Detail-oriented team player with strong organisational skills, a friendly attitude, and the ability to complete tasks to a high standard. Efficient team-player and independent worker keen to further develop personal skills and knowledge within hospitality industry.
Overview
2
2
years of professional experience
Work History
Cafe All Rounder
Cafe Rossa
01.2024 - Current
- Processed dine-in and takeaway order transactions, making adjustments upon customers' request.
- Politely served dine-in customers and handled food for takeaway orders.
- Prepared and served variety of hot and cold beverages for customers.
- Completed opening and closing procedures within Cafe and takeaway sector.
- Cleaned, sanitised, and organised Cafe venue.
Simulated Work Environment (Hospitality)
TAFE Queensland, South Bank Campus
06.2023 - 10.2023
- Prepared and served coffee to customers in efficient and timely manner.
- Took dine-in and takeaway orders from customers, and adjusted orders upon request.
- Completed POS transactions and End of Day sales reports.
- Cleaned, waited, and prepared tables prior to and during service.
- Commenced pre-service briefings with staff and debriefs post-service.
- Prepared variety of alcoholic and non-alcoholic beverages for customers.
Volunteer
The Salvation Army Thrift Store
01.2022 - 07.2022
- Maintained neat and organised facility for functional and aesthetic purposes.
- Categorised donated items and priced accordingly.
- Frequently assisted customers in need with questions and concerns.
- Assisted with special events and programs.
Education
Cert II Hospitality - Hospitality
TAFE QLD
Southbank06.2024
IM ALERT Food Safety Training - Hospitality
Brisbane City Council
Brisbane, QLD03.2024
Cert II In General Education For Adults -
Mount Gravatt State High School
Mount Gravatt, QLD12.2023
Provide First Aid -
Pathways Academy
Brisbane, QLD11.2023
Cert II Skills For Work And Vocational Pathways -
Mount Gravatt State High School
Mount Gravatt, QLD10.2023
Responsible Service Of Gambling (RSG) - Liquor And Gaming Industry
Tactile Learning
Brisbane, QLD06.2023
Responsible Service Of Alcohol (RSA) - Hospitality
Tactile Learning
Brisbane, QLD06.2023
Short Course In Barista Training - Hospitality
Tactile Learning
Brisbane, QLD06.2023
Cert III In Visual Arts - Visual Arts
TAFE QLD
Southbank 06.2023
Skills
- Fast Learner
- Problem Solving Skills
- Customer Service Skills
- Teamwork
- Organisational Skills
- POS Systems Experience
- Cleaning and Sanitation
- Attention to detail
Timeline
Cafe All Rounder
Cafe Rossa
01.2024 - Current
Simulated Work Environment (Hospitality)
TAFE Queensland, South Bank Campus
06.2023 - 10.2023
Volunteer
The Salvation Army Thrift Store
01.2022 - 07.2022
Cert II Hospitality - Hospitality
TAFE QLD
IM ALERT Food Safety Training - Hospitality
Brisbane City Council
Cert II In General Education For Adults -
Mount Gravatt State High School
Provide First Aid -
Pathways Academy
Cert II Skills For Work And Vocational Pathways -
Mount Gravatt State High School
Responsible Service Of Gambling (RSG) - Liquor And Gaming Industry
Tactile Learning
Responsible Service Of Alcohol (RSA) - Hospitality
Tactile Learning
Short Course In Barista Training - Hospitality
Tactile Learning
Cert III In Visual Arts - Visual Arts
TAFE QLD
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