Grace Ferguson
Shailer Park
Summary
I am a dedicated year 12 graduate with experience retail assisting, customer service and Dental assisting. I have a strong work ethic, love trying new things and am passionate about things I love/ enjoy doing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Team Member
Woolworths
05.2024 - Current
- Responded proactively and positively to rapid change.
- Implemented and developed customer service training processes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Dental Assistant
Refresh Smiles Dental
04.2023 - 03.2025
- Help in the delivery of oral health services to patients of all ages
- Working as a member of a dental team
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Retail Assistant
Aitkens Saddlery
08.2022 - 01.2023
- Assisted customers with prompt and polite support in person and via telephone
- Replenished sales floor merchandise and organized shelves, racks and displays for optimal appearance
- Greeted customers and helped them locate products and merchandise whilst suggesting suitable options
Education
Middle School Education
John Paul College
Daisy Hill, QLDHigh School Diploma -
Calvary Christian College
Carbrook, QLD11-2024
Skills
- Teamwork
- Independence
- Time management
- Problem solving
- Friendly
- Creative
- Reliable
Certification
- AADA Certificate III in Dental Assisting
- HLTAIDO11 Provide First Aid
- HLTAID009 Provide Cardiopulmonary Resuscitation
- RSA Certificate
Timeline
Online Team Member
Woolworths
05.2024 - Current
Dental Assistant
Refresh Smiles Dental
04.2023 - 03.2025
Retail Assistant
Aitkens Saddlery
08.2022 - 01.2023
Middle School Education
John Paul College
High School Diploma -
Calvary Christian College
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