Grace Ford
Nowra
Summary
Innovative and engaging, highly motivated and eager to learn. Works well with a team and encourages e orts. Very caring and committed.
Overview
7
7
years of professional experience
Work History
Delicatessen and Cashier
Illawarra Tafe
11.2020 - 01.2021
- Stocking shelves and Cleaning
- EDUCATION & Training
- Tafe NSW, From Home — Introduction to Creative Writing
- MONTH, , Bomaderry— Bar Skills
Customer Service
Khans IGA
05.2017 - 08.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Shoalhaven Heads Veterinary Clinic
11.2016 - 11.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Shoalhaven High School
09.2014 - 09.2014
- Shoalhaven — Year 12 Diploma
- MONTH, 1 September 2016
- Key Strengths
- Reliable
- Optimistic
- Responsible
- Honest
- Team Player
Nowra Town Library
09.2013 - 09.2013
Education
High School Diploma -
Shoalhaven High School
Nowra, NSW09.2016
Skills
- Customer Service Excellence
- Customer Transactions
- Sweeping and Mopping
- Verbal and Written Communication
- Stocking and Replenishing
- Merchandise Packaging
- Inventory Management
- Customer Assistance
- Customer Relations
Timeline
Delicatessen and Cashier
Illawarra Tafe
11.2020 - 01.2021
Customer Service
Khans IGA
05.2017 - 08.2017
Shoalhaven Heads Veterinary Clinic
11.2016 - 11.2016
Shoalhaven High School
09.2014 - 09.2014
Nowra Town Library
09.2013 - 09.2013
High School Diploma -
Shoalhaven High School