Grace Gemmell
West Brisbane,QLD
Summary
Hard-working and dedicated worker with previous experience in hospitality, contributing to order taking, payment processing, food safety and customer service. Well-rounded leader focused on both team and individual success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers, with the addition of a very flexible schedule.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Worker
Olive Grove Cafe
04.2021 - 11.2022
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared high-quality food and beverages, by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment during peak hours.
Education
High School Diploma -
Kenmore State High School
Kenmore, QLD11.2023
Skills
- Teamwork and Collaboration
- Quality Assurance
- Flexible Schedule
- Issue Resolution
Certification
VET ENROLMENTS-
The Career Training Institute of Australia Pty Ltd
SIT20116 - Certificate II in Tourism
Start date: 21/02/2022
Cease date: 31/10/2022
Main Competencies:
- Interact with customers
- Show social and cultural sensitivity
- Participate in safe work practices
- Advise on products and services
- Use hygienic practice for hospitality service
AHC30916 - Certificate III in Landscape Construction (First Aid)
Start date: 06/10/2021
Cease date: 26/10/2021
Main Competencies:
- Participate in work health and safety processes
- Provide cardiopulmonary resuscitation
- Provide basic emergency life support
- Provide First Aid
Responsible Service of Alcohol (RSA)
Start date: 21/02/2022
Cease date: 31/10/2022
Timeline
Cafe Worker
Olive Grove Cafe
04.2021 - 11.2022
High School Diploma -
Kenmore State High School
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