Kaleisha Beezley

Barista

Cleaning

• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Produced food and drink products adhering to company quality and quantity standards.
• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Supported fellow team members in achieving a smooth workflow during peak hours.
• Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
• Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
• Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
• Maintained clean and attractive product displays to entice customer purchases.
• Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
• Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.
• Served as a knowledgeable resource on menu items for customers seeking assistance or recommendations based on preferences or dietary restrictions.
• Monitored food temperatures to comply with safety regulations.
• Increased repeat business by developing strong rapport with regular customers through excellent service.