Summary
Overview
Work History
Education
Skills
Attributes
Academic Awards
Interests
Timeline
Generic

Grace Ho

Bexley North

Summary

Highly responsible and adaptable university student seeking casual or part-time employment opportunities to enhance skill set. Keen attention to detail and strong work ethic. Eager to excel in role of Dental Assistant at Dentique Dental Solutions. Committed to learning and developing new skills. Confident in ability to contribute to team success and provide exceptional patient care.

Overview

6
6
years of professional experience

Work History

Payroll Assistant

Lillian Howell
01.2024 - 12.2024
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.

Front Office Guest Service Agent

The Fullerton Hotel Sydney
02.2022 - 12.2023
  • Assisted guests with check-in and check-out procedures, ensuring a smooth and welcoming experience.
  • Responded to and resolved any issues experienced by guests
  • Improved guest satisfaction by promptly addressing inquiries and resolving issues.
  • Handled and stored luggage.
  • Managed front desk operations efficiently during peak hours to minimize wait times.
  • Facilitated communication between guests and hotel departments for seamless service delivery.
  • Completed general back office administrative duties, including small-scale paperwork and reports.
  • Coordinated with housekeeping to ensure rooms were prepared according to guest preferences.
  • Processed payments and maintained accurate records for all transactions.

5-day Work Experience

Earlwood Dental Care
01.2019 - 12.2019
  • Shadowed and provided general assistance for dentists.
  • Efficiently followed instructions to assist in cleaning and preparing the dentist office for patients.
  • Communicated effectively with staff and patients in a professional environment.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

Bachelor of Engineering (Honours) - Commerce

University of New South Wales
Sydney, NSW
01.2027

Sydney Girls High School -

Sydney Girls High School
01.2021

Skills

  • Working under pressure
  • Customer service
  • Teamwork
  • Problem solving
  • Strong math skills
  • Organisational skills
  • Computer proficiency
  • Analytical thinking

Attributes

  • Detail-oriented
  • Solutions-oriented
  • Conscientious
  • Hard-working
  • Adaptable
  • Patient
  • Enthusiastic to learn and update skills

Academic Awards

  • Merit Award for Economics, 2020
  • Award for Outstanding Academic Achievement, 2019
  • P&C Excellence Award for First in Elective History, 2019
  • P&C Excellence Award for First in Japanese, 2019
  • Award for Outstanding Academic Achievement, 2018
  • Merit Award for Elective History, 2018
  • Merit Award for Australian Geography, 2018
  • P&C Excellence Award for First in Chinese, 2017
  • Merit Award for Japanese, 2017
  • Merit Award for Chinese, 2017
  • Merit Award for Science, 2016

Interests

  • Reading
  • Drawing and Painting
  • Tennis
  • Hiking
  • Watching true crime videos


Timeline

Payroll Assistant

Lillian Howell
01.2024 - 12.2024

Front Office Guest Service Agent

The Fullerton Hotel Sydney
02.2022 - 12.2023

5-day Work Experience

Earlwood Dental Care
01.2019 - 12.2019

Sydney Girls High School -

Sydney Girls High School

Bachelor of Engineering (Honours) - Commerce

University of New South Wales
Grace Ho