Accomplished professional with extensive experience at Biloela Couriers, excelling in delivery scheduling and customer service. Demonstrated expertise in route optimization and safety compliance, ensuring timely and secure package handling. A proactive team player with strong problem-solving skills, consistently achieving high customer satisfaction and operational efficiency. Recognized for adaptability and effective communication.
Overview
17
17
years of professional experience
Work History
Courier Truck Driver
Biloela Couriers Bil
Biloela, Queensland
10.2024 - Current
Delivered packages efficiently across designated routes.
Managed delivery schedules to ensure timely service.
Communicated with customers regarding delivery status and updates.
Loaded and unloaded packages safely from vehicles.
Maintained accurate records of deliveries and pickups.
Ensured compliance with safety regulations during transport.
Coordinated with team members for route optimization.
Provided excellent customer service during interactions and deliveries.
Followed safety protocols when loading, unloading, driving, and delivering items.
Ensured all packages were properly labeled and sealed.
Drove company vehicle to transport goods between locations safely and efficiently.
Self Employed
Tordening
Eidsvold, Queensland
11.2019 - Current
Landscaping, safety and appropriate use of chemicals, 100% guaranteed kill of agriculture, extreme heat working conditions.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Industrial Cleaner
CQ Propest Industrial Cleaning
Eidsvold, Queensland
02.2018 - 11.2019
Preparation of work area and equipment, drug and alcohol testing, entering of confined spaces, working at height and sanitation services.
Cleaned industrial facilities using specialized equipment and cleaning agents.
Maintained safety protocols to ensure a hazard-free work environment.
Conducted routine inspections to identify and address cleanliness issues.
Collaborated with team members to complete large-scale cleaning projects efficiently.
Disposed of hazardous materials according to regulatory guidelines.
Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
Removed dirt, grease, oil spills, rust stains, paint splatters, from machines and other surfaces.
Cleaned restrooms and bathrooms including sinks, toilets, showers and urinals.
Self Employed
Tordening
Eidsvold, Queensland
02.2017 - 01.2018
Landscaping, safety and appropriate use of chemicals, 100% guaranteed kill of agriculture, extreme heat working conditions.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Labourer
J Krause
Eidsvold, Queensland
12.2011 - 02.2017
Benchman tailing out, green chain, stacking timber, general laboring duties, maintenance on machinery and equipment.
Operated various hand tools and power equipment for daily tasks.
Maintained a clean and organized work environment throughout job site.
Followed safety protocols to ensure compliance and protect coworkers.
Assisted team members with loading and unloading materials efficiently.
Labourer
Parkside Sawmill
Eidsvold, Queensland
12.2009 - 12.2011
Benchman, tailing out, green chain, stacking timber, general laborer duties, maintenance on machinery and equipment.
Operated various hand tools and power equipment for daily tasks.
Assisted team members with loading and unloading materials efficiently.
Maintained a clean and organized work environment throughout job site.
Followed safety protocols to ensure compliance and protect coworkers.
Collaborated with supervisors to prioritize daily work assignments effectively.
Conducted routine inspections of machinery to identify maintenance needs.
Adhered to company policies while performing all labor-related duties consistently.
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Completed variety of physical labor tasks.
Worked with team members to ensure efficient workflow throughout the day.
Waste Management
Trap-Gully Landfill Biloela
Biloela, Queensland
01.2009 - 10.2009
Operating frontend loader and separating materials.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Education
Tafe Gayndah Skid Steer Loader -
Tafe Gayndah
Gayndah
Tafe Gayndah Front end Loader -
Tafe Gayndah
Gayndah
Skills Share Machinery Maintenance and Operation Welding Course - Machinery Maintenance and Operation Welding
Skills Share
CJ Williams and Association Community Development Planning - Community Development Planning
CJ Williams and Association
HR Driver’s License -
FPIC2007A Maintain Chainsaw -
FPIFGM069A Trim and Cut Felled Trees -
30215QLD Course in General Safety Induction (Construction) - General Safety Induction (Construction)
Standard 11 -
Coal Board Medical -
Confined Space ( Enter and Work in Confined Spaces) -
Skills
Hard worker
Package handling
Delivery scheduling
Record keeping
Safety compliance
Route optimization
Time management
Problem solving
Effective communication
Customer service
Physical stamina
Loading and unloading
Delivery and pickup
Self-motivated
Team player
Strong people skills
Networking
Relationship management
Positive
Flexible
Professional
Community leader
Traffic safety
References
Mark Ford, Lindsay Transport, Manager, 0428 353 305
Megan Fenton, General Industrial Coordinator, 0432 446 537