GUANCHAO HUANG
Melbourne,VIC
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Christmas Casual Retail Assistant
Myer
10.2022 - 03.2023
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
Retail Worker
MUJI
01.2021 - 09.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Science - Computer And Software System
Melbourne University
10.2024
Skills
Gift Wrapping
Handling returns
Store maintenance
Quick Learner
Flexible Schedule
Sales Promotions
Creative Thinking
Personal Information
- Age: 23
- Gender: male
- height: 178cm
- weight: 70kg
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Ieltsscore
6.5分
Socialmedia - Instagram
https://instagram.com/peter.hpp?igshid=OGQ5ZDc2ODk2ZA
Timeline
Christmas Casual Retail Assistant
Myer
10.2022 - 03.2023
Retail Worker
MUJI
01.2021 - 09.2022
Bachelor of Science - Computer And Software System
Melbourne University
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