Pietra Balbino
Perth
Summary
I am a dedicated and hardworking person with experience in retail, marketing, and social media. I have strong skills in customer service, cash handling, organization, and teamwork. I adapt quickly to new challenges, am detail-oriented, reliable, and always strive to exceed expectations in every task. Additionally, I have experience in social media management, content creation, marketing strategies, sales assistant and hospitality.
Knowledgeable hospitality with hands-on experience in providing exceptional customer service during peak holiday seasons. Successfully contributed to team sales goals by efficiently managing stock and assisting customers with product selections. Demonstrated effective communication and adaptability in fast-paced retail environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Christmas Casual - Retail Assistant
Cotton On Body
11.2024 - Current
- Assisted customers with purchases, fitting rooms, and stock inquiries.
- Worked efficiently during peak sales periods and maintained store organization.
- Met daily sales targets and supported team goals.
Content Creator & Social Media Manager
- Current
- Created and edited engaging video content for social media platforms.
- Managed social media accounts, planned content strategies, and increased engagement.
- Used marketing tools to track performance and optimize content reach.
- Freelance
Sales Assistant
Pele Morena Ubá
09.2020 - 01.2022
- Provided customer service, handled cash, and managed inventory.
- Assisted in merchandising, achieving sales goals, and problem-solving.
- Worked collaboratively with the team to meet business objectives.
Education
High School Diploma -
North Lake Senior Campus
Perth, WA10-2025
CERTIFICATE III - BUSINESS
IVET
10-2025
Skills
- Handling returns
- Gift wrapping
- Store maintenance
- Quick learner
- Customer engagement
- Collaborative mindset
Certification
- Responsible Service of Alcohol (RSA) Certification, GTA2408762305-01
- CHC22015 - Certificate II in Community Services, 97026-IVET
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Christmas Casual - Retail Assistant
Cotton On Body
11.2024 - Current
Sales Assistant
Pele Morena Ubá
09.2020 - 01.2022
Content Creator & Social Media Manager
- Current
High School Diploma -
North Lake Senior Campus
CERTIFICATE III - BUSINESS
IVET
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