Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

GUIK FONG GOH (GIN)

Summary

Caring and empathetic care worker with gentle and compassionate approach, committed to fostering a lifestyle for residents that is built on trust, engagement and diversity. Genuine interest in assisting people with disabilities in life improvement and well-being. Able to work independently but also well-organised team player committed to client satisfaction. Seeking new opportunity with great company where attention to detail will be valued.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Work Placement - Disability Support Worker

Multicap Tasmania
11.2023 - 12.2023
  • Completed 72 hours of work placement in Supported Independent Living.
  • Provided assistance in personal care & daily living activities by dressing, showering, toileting and feeding assistance.
  • Supported residents in meal preparation, engaged in recreational activities like puzzles and colouring.
  • Developed interpersonal relationships with residents, earning their trust through consistent empathy and understanding.

Home Help Personal Carer

Department of Health
09.2021 - Current
  • Provide home help services to clients in their own homes including basic household of bed making, ironing, house cleaning.
  • Maintained a clean, safe, and organized living environment for clients, promoting overall well-being and satisfaction.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Reported to Home Assessor by sharing observations on client progress or areas requiring additional intervention efforts.
  • Maintain work records & undertake duties within Work Health and Safety guidelines.

Commercial Cleaner

Kols Cleaning
03.2021 - 05.2023
  • Provide commercial cleaning service
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.

Home Care Cleaner

Anglicare Tasmania
11.2020 - 09.2021
  • Assist elderly & people with disabilities with household tasks in order for them to live independently in their own house.
  • Performing the cleaning tasks including vacuuming, mopping, dusting & ironing.
  • Ensure the individual requirements of the clients are met and work is performed to meet the polices of company.

Domestic & Commercial Cleaner

Self-Employment
02.2018 - 12.2019
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
  • Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
  • Increased client retention rate by fostering strong working relationships through reliable service delivery


Education

Certificate III in Individual Support

St Michaels Training
Launceston, TAS
01.2024

Skills

  • Good communication and relationship building skills
  • Initiative and problem-solving
  • Attentive, caring, and compassionate attitude
  • Teamwork and collaboration
  • Personal care assistance
  • Enthusiastic and committed to providing quality care
  • Adaptable and quick learner
  • Empathetic with a strong sense of responsibility
  • Passionate to improve the life of person with disabilities
  • Basic Computer Skills
  • Microsoft Office, Spreadsheets, Email, Presentations, Accounting Software

Certification

  • Industry Orientation from Aged & Community Care Providers Association
  • NDIS Worker Orientation Module
  • First Aid Certificate
  • Infection Control Training - COVID 19
  • DoFoodSafely Certificate
  • Current Working with Vulnerable People Card
  • Current National Police Check

References

  • Department of Health, Home Care Services, Rita Hoodless, Assessor Home Care Services, rita.hoodless@ths.tas.gov.au, 6777 4615
  • St. Michaels Training, Dipendra Sanjyal, Trainer, dipendra.sanjyal@stmichaels.asn.au, 6333 2600

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Malay
Professional Working

Timeline

Work Placement - Disability Support Worker

Multicap Tasmania
11.2023 - 12.2023

Home Help Personal Carer

Department of Health
09.2021 - Current

Commercial Cleaner

Kols Cleaning
03.2021 - 05.2023

Home Care Cleaner

Anglicare Tasmania
11.2020 - 09.2021

Domestic & Commercial Cleaner

Self-Employment
02.2018 - 12.2019

Certificate III in Individual Support

St Michaels Training

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GUIK FONG GOH (GIN)