Gagandeep Verma
Summary
To utilize my skills, knowledge and passion for healthcare to provide high-quality care and support to individuals and communities in need. My goal is to contribute to the improvement of health outcomes, promote health equity and make a positive impact on the lives of those I work with. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
4
4
years of professional experience
Work History
Disability Support Worker- Student Placement
Warringa Park School
08.2023
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Adhered to company requirements for patient interactions and care standards.
- Designed individualized plans detailing daily activities and needs for patients.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Domestic Care Support Assistant
Alliance Nursing
04.2023 - Current
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
Rideshare Driver
04.2020 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Followed company guidelines and policies when interacting with passengers.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Adhered to all safety regulations and traffic laws while driving.
Customer Service Agent (Delivery driver)
Woolworths
09.2019 - 03.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Certificate IV in Disability -
Hammond Institute
Melbourne, VIC09.2023
Masters - Information Technology
La Trobe University
Melbourne, VIC06.2015
Skills
- Work in fast paced environment with professional approach
- Enjoy helping others achieve their health and wellbeing goals
- Can multitask and possess strong computer skills
- Ability to work independently or as a part of team
- Empathetic and care for those in need
- Keen to acquire new skills
- Good communication and time management skills
- Experienced working in multicultural environment
- Attention to detail and active listening
Checks
- NDIS Workers Screening Check
- NDIS Worker Orientation Module Certificate
- Working with childrens check
- Current Police check
- CPR and First Aid
- Full Victorian drivers license
- Full working rights (Australian Citizen)
- Covid-19 and Flu Vaccination
References
Available as required
Timeline
Disability Support Worker- Student Placement
Warringa Park School
08.2023
Domestic Care Support Assistant
Alliance Nursing
04.2023 - Current
Rideshare Driver
04.2020 - Current
Customer Service Agent (Delivery driver)
Woolworths
09.2019 - 03.2020
Certificate IV in Disability -
Hammond Institute
Masters - Information Technology
La Trobe University
Similar Profiles
Dexter LucasDexter Lucas
Volunteer at Warringa Park SchoolVolunteer at Warringa Park School
Sherelle ClarkSherelle Clark
One-On-One Aide at Warringa Park SchoolOne-On-One Aide at Warringa Park School
Heena SahiHeena Sahi
Allied Health Assistant at Warringa Park SchoolAllied Health Assistant at Warringa Park School
Emily GeorgeEmily George
Educational Support at Warringa Park SchoolEducational Support at Warringa Park School
Krishna Manojkumar KrishnaKrishna Manojkumar Krishna
Disability Support Worker Student Placement at GenuDisability Support Worker Student Placement at Genu