Summary
Overview
Work History
Skills
Training And Development
Timeline
Generic
Guinevere Wolf

Guinevere Wolf

Port Kennedy,WA

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Remedial Massage Therapist

Beauty On The Grove
01.2024 - Current
  • Telephone Enquiries and Bookings
  • Remedial Massage
  • Administration and Reception
  • Reflexology
  • Advanced Beauty Treatments
  • Advanced Facial Treatments - Oxygen Facials, Microdermanbrasion, Rezenerate, LED
  • Achieving KPI’s
  • Eyebrow and Eyelash Enhancements
  • Full Body Treatments
  • Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
  • Increased repeat clientele with personalized care plans and consistent follow-up communications.
  • Established rapport with new clients through attentive listening skills, empathetic communication, and thorough consultations.
  • Ensured a comfortable and serene environment, maintaining clean and organized treatment rooms.
  • Continuously expanded knowledge of current industry trends by attending professional development courses on advanced massage techniques and modalities.
  • Reduced clients'' stress levels by incorporating relaxation techniques into each therapy session.
  • Maintained accurate and up-to-date client records.

Retail Assistant

Adultshop.com- WA
07.2023 - 01.2024


  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Achieving KPI's
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Balanced and organized cash register by handling cash.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Tassie Grazing Boards & Charcuterie

Self Employed- Warrane TAS
01.2019 - 01.2022

Remedial Massage Therapist and Naturopathic Assistant

Horizon Medicine- Sorell TAS
01.2018 - 01.2019

Cake Baker, Decorator and Dessert Artist

Self Employed- Richmond TAS
01.2011 - 01.2018

Skills

  • Excellent communication skills developed while working with clients
  • Managing and supervisory experience
  • Dynamic motivator
  • Works well autonomously
  • Highly developed organisational skills Strong planning skills
  • Excellent interpersonal skills
  • Team player
  • Strong problem solving skills
  • Highly analytical
  • Retail Sales
  • Manual Vehicle Licence
  • National Police Check
  • Working with Vulnerable People Check
  • First year hair dressing apprentice duties
  • Achieving KPI’s
  • Achieving sales targets and monthly budgets

Training And Development

  • Certificate 2 of Lash Enhancements, Australian College of Beauty Therapy, 2023
  • Graft a Lash, Young Nails, 2010
  • Certificate 4 of Beauty Therapy, Challenger TAFE Beaconsfield WA, 2004
  • Acrylic Nails and Nail Art, Perth College of Beauty Therapy, 2002
  • Diploma of Remedial Massage, Telek Academy of Massage, 2001
  • Certificate III Business Management, Challenger TAFE Rockingham WA, 1998

Timeline

Remedial Massage Therapist

Beauty On The Grove
01.2024 - Current

Retail Assistant

Adultshop.com- WA
07.2023 - 01.2024

Tassie Grazing Boards & Charcuterie

Self Employed- Warrane TAS
01.2019 - 01.2022

Remedial Massage Therapist and Naturopathic Assistant

Horizon Medicine- Sorell TAS
01.2018 - 01.2019

Cake Baker, Decorator and Dessert Artist

Self Employed- Richmond TAS
01.2011 - 01.2018

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Guinevere Wolf