Gurdev Kaur
162 Westmeadows Lane Truganina,Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Customer Service Assistant
Fruit And Vegetable Market
Truganina, VIC
04.2020 - 05.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined the customer service process for increased efficiency and faster response times.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Answered customer questions about product availability and shipment times.
Customer Service Assistant Terry Cafe
Homestyle Agedcare
Point Cook, VIC
01.2013 - 10.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined the customer service process for increased efficiency and faster response times.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Organized and scheduled customer orders to appropriate departments.
Education
Diploma - Family And Community Services
Arozia College
Community Services02.2023
MSC IT -
University
India03.2012
Skills
- Refund Processing
- Data Entry
- Customer Consultation
- Complaint resolution
Language
Punjabi
Hindi
Urdu
Additional Information
Australian citizenship
Own car and Australian driving license
3 dose of Covid-19 vaccine
Living in Truganina westside Melbourne
Availability
Punjabi
English
Hindi, urdu
Timeline
Customer Service Assistant
Fruit And Vegetable Market
04.2020 - 05.2023
Customer Service Assistant Terry Cafe
Homestyle Agedcare
01.2013 - 10.2019
Diploma - Family And Community Services
Arozia College
MSC IT -
University