Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
4
4
years of professional experience
Work History
Automotive Trainer and Assessor
Cambridge Academy of English
02.2024 - Current
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Scheduled and taught in class and online courses to increase learning opportunities.
Introduced standardized training for cohesive learning environments.
Automotive Technician
Norrris Motor Group Hyundai and Kia Dealership
04.2023 - 02.2024
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
Explained estimates and determined repair timelines to manage customer expectations.
Automotive Mechanic
MV Auto Workshop
11.2020 - 11.2022
Replaced damaged, missing, or defective parts with new and refurbished components.
Test drove vehicles to determine problems and test repairs.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.