Gustavo Rodrigues
Waterford,QLD
Summary
Friendly and reliable skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Village Roadshow Studios
2022.03 - Current
- Learnt how to operate professional coffee machine and prepare many beverages both hot and cold drinks, such as cappuccinos, iced lattes, frappes and practised latte art.
- While also learnt how to prepare alcoholic beverages, such as cocktails, mocktails, frozen cocktails also pouring beer and changing beer kegs.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Engaged daily in suggestive selling and other sales techniques such as up selling and suggesting what would be best for our customers. Also while answering customers questions about food and beverage items with in the menus selections.
- Organised and prepared and set out mobile food and drinks carts frequently for our guests. For to be on a cart for the day selling and up selling food and drinks such as churros, popcorn, water and snow cones. Managing both an Efpos unit and a cash float to be handling and calculating money costs and change.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Opened and set up outlets in the park such as Village Bean (Coffee Shop), Sweet treats (ice creamy) and also Gotham City (Fast food restaurant) in
- Managed inventory and restocked supplies, reducing instances of item shortages during peak hours in outlets such as the Coffee Shop and The mobile carts house
Garden assitant
azevedo garden maintenace
2020.11 - 2022.02
- During my time with Azevedo Garden Maintenance I operated machinery such as a lawnmower, a whipper-snipper, and a blower.
- Maintained garden bed, and assisted in any hedging and overgrowth of hedges, garden beds and unwanted weeds.
- Reduced pest issues by implementing organic pest control methods and monitoring plant health.
- Enhanced plant growth with regular watering, fertilization, and soil amendment applications.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Animal care volunteer
Animal Welfare league Queensland
2021.03 - 2021.10
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Kept animals clean and free of contaminants to promote optimal health.
- Gained extensive knowledge on various animal breeds, behaviours, dietary needs, and enrichment activities to provide tailored care for each individual animal.
- Educated caregivers and pet owners on animal care, nutrition, and disease management.
- Restrained animals safely during exams and procedures.
- Practised sufficient personal protective equipment such as gloves, mask, hand washing, aprons and in some cases medical grade googles when handling animals, from and too quarantine room and isolated sick bays.
- Collaborated with veterinary staff for routine check-ups and administering medications as needed.
Meat processing laborer
australian country choice (ACC)
2020.06 - 2020.11
- I worked for Australia Country Choice for 8 months, as I had to pack meats into boxes, FB4 bins and bags, using the carbon dioxide for prevention in modified atmosphere
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Filtered fat percentages of meats into hoppers
- Also worked on cleaning management, cleaning floor and disposing of general waste while following standards and procedures to maintain a safe work environment.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Education
Certification 3 Animal STUDIES -
Loganlee TAFE
10.2021
Responsible service of alcohol (RSA) -
11.2021
Queensland certificate of education -
Windaroo Valley State High School
11.2019
Skills
- Positive and excellent communication skills
- Willing to try new challenges and adaptable while learning and moving through each different Food and beverage outlet
- Reliable, honest, and punctual
- Adaptability under pressure with high levels of customers in long lines
- Providing enthusiastic and a formal guest service to each one of customers I've interacted with
- Reliability and punctuality
References
- Irineu Garden Maintenance, 0402019528
- Stephen Tappo (ACC), 0475405333
Timeline
Food and Beverage Attendant
Village Roadshow Studios
2022.03 - Current
Animal care volunteer
Animal Welfare league Queensland
2021.03 - 2021.10
Garden assitant
azevedo garden maintenace
2020.11 - 2022.02
Meat processing laborer
australian country choice (ACC)
2020.06 - 2020.11
Certification 3 Animal STUDIES -
Loganlee TAFE
Responsible service of alcohol (RSA) -
Queensland certificate of education -
Windaroo Valley State High School
Similar Profiles
Ches McNamaraChes McNamara
Lifeguard at Wet and Wild Village RoadshowLifeguard at Wet and Wild Village Roadshow
Mark DulaMark Dula
Houseman at Village Roadshow Theme ParksHouseman at Village Roadshow Theme Parks
Aston PhilpAston Philp
Banquet Events Attendant at Village RoadshowBanquet Events Attendant at Village Roadshow