Hana Tarawhiti
Sydney / Lethbridge Park,NSW
Summary
Dedicated Gaming Attendant with a proven track record at Merrylands Bowling Club, showcasing strong work ethic and gaming machine expertise. Excelled in enhancing customer satisfaction and maintaining financial accuracy, significantly minimizing downtime through quick decision-making. Skilled in cash handling and fostering responsible gambling, demonstrating both hard and soft skills essential for the gaming industry.
I also have my health services assistant cert 3
Attended work placement 40 hrs at ibiscare blakehurst
Overview
2025
2025
years of professional experience
Work History
Gaming Attendant
Billabong Hotel
Gaming Attendant
Granville Royal Hotel
Gaming Attendant
Merrylands Bowling Club
03.2024 - Current
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Managed cash transactions efficiently, maintaining accurate accounting records and preventing discrepancies or losses.
- Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
- Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
- Educated customers about responsible gambling practices, fostering positive experiences while mitigating potential risks.
Education
Health Services Assistant Cert 3 - Health Services Assistant Cert 3
Ultimo Tafe
Ultimo, NSW09.2024
Skills
- Strong Work Ethic
- Gaming machine knowledge
- Quick Decision Making
- Cash handling proficiency
- Age Verification
- Gaming industry awareness
Timeline
Gaming Attendant
Merrylands Bowling Club
03.2024 - Current
Gaming Attendant
Billabong Hotel
Gaming Attendant
Granville Royal Hotel
Health Services Assistant Cert 3 - Health Services Assistant Cert 3
Ultimo Tafe
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