Hanaa Eskander
Melbourne
Summary
I am looking to obtain part time employment within the Dental Assistant industry. I am able to work a variety of shifts and I am able to commence employment immediately. I have a car Licence
Overview
13
13
years of professional experience
Work History
Receptionist Administrator
PMC Automotive Repairer
02.2020 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
Volunteer
Monash Dental Health
03.2024 - 07.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
Childcare Educator
Kellbourne Heights Kindergarten
01.2019 - 01.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Communicated with parents and other staff about student progress.
Medical Receptionist
Aghapy Medical Centre
04.2011 - 06.2011
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Certificate III Dental Assistant - Dental Assistant
Holmesglen Institute
Chadstone, VIC07.2024
Diploma in Early Childhood Education And Care - Early Childhood Education And Care
Chisholm Institute
Dandenong, VIC2017
Certificate III in Business Administration Medical - Administration Medical
Chisholm Institute
Berwick, VIC2011
Certificate III in Business Administration – Offic - Administration
Chisholm Institute
Dandenong, VIC2009
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Dental assistent
- Administrative tasks
References:
Monash Dental Health
Helen
0412520048
Dr Anwar Nan
Aghapy Medical Centre
Doctor
0359418122
Barakat Baselyous
PMC Panel Beating and Mechanics
Manager
0411965161
Timeline
Volunteer
Monash Dental Health
03.2024 - 07.2024
Receptionist Administrator
PMC Automotive Repairer
02.2020 - Current
Childcare Educator
Kellbourne Heights Kindergarten
01.2019 - 01.2020
Medical Receptionist
Aghapy Medical Centre
04.2011 - 06.2011
Certificate III Dental Assistant - Dental Assistant
Holmesglen Institute
Diploma in Early Childhood Education And Care - Early Childhood Education And Care
Chisholm Institute
Certificate III in Business Administration Medical - Administration Medical
Chisholm Institute
Certificate III in Business Administration – Offic - Administration
Chisholm Institute
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