Dedicated hospitality worker with expertise in customer service, efficient transaction processing, and complaint resolution. Committed to enhancing guest experiences through effective communication and teamwork.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Hospitality Worker
Sushi in Haru
Greenslopes , QLD
08.2022 - 04.2025
Provided exceptional customer service to enhance guest experience.
Welcomed customers to property and offered immediate assistance with needs.
Handled guest inquiries and resolved complaints effectively.
Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Collaborated with team members to ensure efficient service flow.
Prepared and served food and beverages to patrons.
Maintained cleanliness and organization of dining areas.
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Operated cash register and processed payments accurately.
Provided customer service to ensure satisfaction throughout their dining experience.
Work Experience
Mt Gravatt Vet
Mt Gravatt , QLD
10.2023 - 11.2023
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant
Comber & Co
Greenslopes , QLD
03.2021 - 05.2021
Communicated effectively with clients to address inquiries and provide support.
Assisted team members with daily administrative tasks and project coordination.
Greeted visitors, clients and guests in a professional manner.