Hang Pham

Taking order, making coffee, preparing food.

• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, ubermilk, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• etc,...

• Prepare food, take orders, cook, make coffee, and other drinks and serve.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Restocked display cases with attractive arrangements to promote specialty food items.
• Sanitized equipment and wiped out down counters and tables to prevent the sweep of germs.
• Maintained regular and consistent attendance and punctuality,…

• Take orders, Make coffee, and other drinks, serve, and cleaning
• Promoted additional items with beverages, increasing store sales.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Recommended products based on a solid understanding of individual customer needs and preferences.

• Kept reception area clean and neat to give visitors positive first impression.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Handled cash transactions and maintained sales and payments records accurately.
• Balanced employee availability, customer schedules
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Resolved customer problems and complaints.