Hannah Chalker
Berowra,NSW
Summary
I am a self motivated, conscientious individual who is always eager to learn new skills. I have a strong background in customer service. Adept at accomplishing multiple tasks simultaneously and working under pressure. Confident interaction with internal and external customers. I work well in a team.
Overview
3
3
years of professional experience
Work History
Checkout Operator
Coles Supermarket
11.2021 - Current
- I also work in the Click and Collect department.
- Berowra won store of the year in 2023.
- With Click and Collect it has its own online system called Rover that I have learnt to use efficiently.
- Resolved customer complaints with a calm and professional demeanour.
- Assisted customers in finding products and provided recommendations when necessary.
- Managed time efficiently during peak hours to minimise customer wait times.
- Maintained a clean and organised checkout area, ensuring a positive shopping experience for customers.
- Covered for staff in other surrounding stores.
- Mentored new team members on our software systems.
- Have been left in charge of opening and closing the store on numerous occasions.
Education
Certificate III - Allied Health - Nutrition And Dietetics
TAFE
Ultimo, NSW11.2024
High School Diploma -
St Leo's Catholic College
Wahroonga, NSW09.2022
Skills
- Team work
- Ability to learn quickly
- Organisational skills
- Working under pressure
- Cash handling expertise
- Leadership
- Following Company Policies
- Microsoft Office 365
- Google Drive
- Complaint resolution
- Communication
- Multitasking
Referees
Michelle Fernandez - Head of Wellbeing and Citizenship at Blackmores Group
Phone - 0402 915 848
Stuart Thompson - Senior Sergeant for NSW Police Force
Phone - 0401 504 603
Timeline
Checkout Operator
Coles Supermarket
11.2021 - Current
Certificate III - Allied Health - Nutrition And Dietetics
TAFE
High School Diploma -
St Leo's Catholic College
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