Hannah Moodley

Retail Assistant - Holiday Casual

Cotton On Mega Store

10.2023 - Current

Developed strong rapport with customers and created positive impression of business.
Supported promotional events by setting up displays and engaging customers with relevant information about products on sale.
Used in-store system to locate inventory and place special orders for customers.
Maintained knowledge of current promotions and trends to better serve customers'' needs effectively.
Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
Streamlined restocking processes by organizing backroom areas for easier access during busy periods.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Contributed to sales goals by upselling products and identifying cross-selling opportunities.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed inventory, ensuring optimal stock levels and minimal product wastage.
Increased average transaction value through offering add-on items at checkout.
Boosted customer satisfaction by providing tailored product recommendations and excellent service.
Conducted routine price checks for accuracy, minimizing pricing discrepancies on the sales floor.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat visits.
Collaborated with team members to achieve daily objectives and maintain a positive work environment.
Resolved customer issues professionally, leading to higher overall satisfaction ratings.
Received positive feedback from supervisors for consistently meeting or exceeding performance expectations.
Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
Contributed to seasonal campaigns such as end-of-year sales events resulting in improved overall profitability.
Assisted in visual merchandising, creating eye-catching displays that increased store traffic.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Gained strong leadership skills by managing projects from start to finish.
Strengthened communication skills through regular interactions with others.
Self-motivated, with a strong sense of personal responsibility.
Developed strong communication and organizational skills through working on group projects.
Passionate about learning and committed to continual improvement.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Proven ability to learn quickly and adapt to new situations.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Summary

Overview

Work History

Retail Assistant - Holiday Casual

Volunteer

Education

Bachelor Degree - Nursing

Year 12 - Certificate

Skills

Accomplishments

Timeline

Retail Assistant - Holiday Casual

Volunteer

Bachelor Degree - Nursing

Year 12 - Certificate

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