Jenavieve (Nate) Scurr
Port Kembla
Summary
I am a professional retail worker prepared to excel in fast-paced environments. I have been known for maintaining high standards in store presentation and customer interaction. I am a dependable team player with a focus on achieving positive results and adapting to changing store needs. I am well-versed with POS systems and most computer programs; however, I have no issue learning new systems quickly and effectively.
Overview
3
3
years of professional experience
Work History
Christmas Casual Retail Assistant
Cotton On Group
10.2024 - 02.2025
- Assisted with opening and closing procedures
- Maintained tidy and organised store environment
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise and arranged them according to size.
- Greeted customers, helped locate products, and suggested suitable options.
Team Member
Guzman Y Gomez
05.2024 - 09.2024
- Prepared tables by laying out napkins and utensils
- Served and assisted customers by carrying plates of food, taking and delivering beverage.
- Utilised POS system to receive and process food and beverage orders.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cleaned and organized kitchen, dining and service areas.
- Worked in drive through, handling orders using a headset and computer system
- Packed and organised delivery orders
- Worked with deep fryers and hot surfaces
Retail Assistant
Jamberoo Action Park
09.2023 - 04.2024
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Replenished sales floor merchandise and organized shelves, racks, and bins
- Actively engaged customers to provide general assistance and information on the park.
- Contributed to a welcoming atmosphere
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Adapted quickly to changes in event schedules or ticket availability
- Collaborated with team members to manage customer flow during peak times effectively.
- Utilized specialized software programs for processing ticket orders accurately and efficiently.
Hanok Korean BBQ
02.2022 - 04.2022
- Kitchen hand
- Waiter, taking customer orders
- Ensuring the restaurant was always clean
- Stock shelves
- Work at the front desk
- Food preparation
- Answer and take phone calls, customer bookings
- I was quick and efficient
- Eftpos and cash handling transactions
- Getting along with people and creating a friendly working environment
- Attention to detail and time management.
- Able to take and follow instructions
- Show initiative
- Adhere to WHS
Education
High School Diploma -
Five Islands Secondary College
Port Kembla, NSW09-2024
Skills
- Strong work ethic, reliable & trustworthy
- Enjoy working with people
- Pleasant personality
- Excellent written and verbal communication skills
- Enjoy practical and manual activities
- Able to work both independently and as part of a team
- Hardworking
- Able to follow instructions safely
- Organised and flexible
- Stock replenishment
- Creative thinking
- Basic mathematics
- Shows initiative
- Friendly and cooperative
- Ability to organise and prioritise workload
- Enthusiastic to learn new skills for further development
- Well-groomed
- Store opening and closing
- Computer Skills
- Highly motivated
- Composure under stress and pressure
- Customer engagement
- Store maintenance
- Handling returns
Timeline
Christmas Casual Retail Assistant
Cotton On Group
10.2024 - 02.2025
Team Member
Guzman Y Gomez
05.2024 - 09.2024
Retail Assistant
Jamberoo Action Park
09.2023 - 04.2024
Hanok Korean BBQ
02.2022 - 04.2022
High School Diploma -
Five Islands Secondary College
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