Harish Kumar Nunna
Sydney,Australia
Summary
I am a passionate Salesforce enthusiast, interested in exploring and resolving complex problems in the Salesforce eco system. I have always been a prompt and instinctive problem solver and would like to Indulge myself in challenges. Been always an amazing team player and have always been a good in knowledge sharing across the team. I am looking for a role to enhance my technical and Inter-personal skills and I am fairly confident that I will be an asset to any organization.
Overview
3
3
years of professional experience
Work History
Junior Salesforce Developer
Essential Energy
06.2023 - Current
- Essential Energy is a retail energy provider for end-to-end service for residential and commercial clients on a national scale Salesforce is used to maintain Leads, Accounts, Contacts, Opportunities, Contracts, Cases, Products, and case management To Support Digital projects & enhancements .
- Responsibilities:
- Developed Apex Classes, Controller Classes, Extensions and Apex Triggers to implement the business logic as per requirements
- Created Custom objects to build new application functionality in Salesforce.com
- Developed Unit test class for Apex class and worked for improving code coverage
- Developed SOQL and SOSL queries with consideration to Governor limits, to get data from different related objects
- Used the sandbox for testing and migrated the code to the deployment instance after testing Tasks and Defects are created and tracked with defect tracking tool Jira
- Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Leads, Reports and Dashboards
- Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings
- Worked on both configuration and customization Components
- Involved in the design and development of Flows, triggers, and validation rules, Profiles
- Performed data migration into the Salesforce application using apex dataloader through CSV files.
- Implemented sharing rules and security modules.
Junior Application Analyst
Australia Post
02.2021 - 06.2023
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance
- Identify, Resolve, Close and maintain Incident Management based on Service Now ticketing
- Developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application
- Proactively monitor the Salesforce alerts and inform the clients and provide support during scheduled outage times
- Generate Extensive Reports and Dashboards for various user profiles based on Business requirements
- Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation
- Designed Custom Objects, Entity-Relationship data model, validation rules on the objects and tabs
- Created Validation Rules, workflow rules and defined Outbound Messages, time triggered tasks, email alerts, filed updates to implement business logic
- Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
- Worked with various salesforce.com objects like Accounts, Contacts, Leads, Cases, Solutions, Reports, and Dashboards
- Maintain the schedule batch jobs and assist with fixing the job failures
- Experienced in security and sharing model, Roles, profiles, public groups, Permission sets, Sharing Rules
- Experience in deployment using change sets and Ant toll
- Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization
- Involved in Data migration using Data loader and import wizard
- Created and used Email templates in HTML
- Used the sandbox for testing and migrated the code to the deployment instance after testing
- Interacted with the Salesforce.com premium tech support team on a regular basis.
Education
Master of Science - Computing Technology
University of Southern Queensland
Toowoomba, QLD04.2019
Bachelor of Science - TECHNOLOGY
J.N.T.U
Hyderabad, India06.2015
Skills
- CRM: Salesforce CRM
- Salesforce Technologies: Apex Classes, Visualforce Pages, Aura Components, LWC, Omniscripts, Flex cards, Integration, and Data Raptors
- IDE: Eclipse, Forcecom, VS Code
- Programming Languages: Apex, LWC, VF Pages, Java, HTML, CSS, JavaScript, SQL, Python
- Web Services: REST and SOAP APIs
Timeline
Junior Salesforce Developer
Essential Energy
06.2023 - Current
Junior Application Analyst
Australia Post
02.2021 - 06.2023
Master of Science - Computing Technology
University of Southern Queensland
Bachelor of Science - TECHNOLOGY
J.N.T.U
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