Harjot Kaur Batth
4 8 Terrol Crescent Mona Vale,NSW
Summary
Motivated Customer Service Representative committed to providing high-quality service for superior guest experiences. Positive, infectious personality with excellent interpersonal and relationship-building skills, improving customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Cafe Manager
8knots Cafe
03.2022 - 04.2023
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Restaurant Manager
Rajdhani Indian Restaurant
03.2021 - 01.2022
- Reconciled cash and credit card transactions to maintain accurate records.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Master Of Professional Accounting (Advanced) - Accounting
Holmes Institute
Town Hall, NSW11.2020
Skills
- Customer Engagement
- Customer experience management
- Foodservice
- Staff Management
- Health and Safety Regulations
- Reliable and Responsible
Timeline
Cafe Manager
8knots Cafe
03.2022 - 04.2023
Restaurant Manager
Rajdhani Indian Restaurant
03.2021 - 01.2022
Master Of Professional Accounting (Advanced) - Accounting
Holmes Institute
Similar Profiles
Garylou PabayoGarylou Pabayo
Barista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean RoasteryBarista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery
Adan HayesAdan Hayes
Cafe Server at Red Dirt Cafe, Mulbury Lane CafeCafe Server at Red Dirt Cafe, Mulbury Lane Cafe
Michelle GenceMichelle Gence
Assistant General Manager at Cafe Hollander Grand CafeAssistant General Manager at Cafe Hollander Grand Cafe
Nozomi NakamuraNozomi Nakamura
Teacher at Forest Japanese SchoolTeacher at Forest Japanese School
Brooke CampbellBrooke Campbell
Marketing Lead, Medical Specialties-Women's Health at Astellas PharmaMarketing Lead, Medical Specialties-Women's Health at Astellas Pharma