HARPREET KAUR
Cranbourne East,VIC
Summary
To secure a growth-oriented position in a dynamic and professionally managed organization which provides opportunities for development and skills and abilities to good effect, add value and contribute to the success of the organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Migration Assistant
Overseas
06.2021 - 01.2022
- Handle enrolment procedures and maintaining student files
- Provide range of reception services and respond to telephone, email and face to face enquiries from staff, students and visitors
- Special projects and other administrative duties as required
- Genuine commitment to quality customer service with attention to detail
- Monitor student activity and ensure are provided with support for
- Satisfactory course progress and attendance
- Monitor use of academic and administrative resources and contribute to their improvement
Administration Officer
Education Development Institute
- Current
- Accurately and promptly processing/managing student files and records
- Effectively managing workflows and paperwork to/from trainers and assessors and students
- Managing new enquiries and Communicating well with students and providing them with the necessary information and resources
- Entering student information into VETtrak Student Management System
- Reporting data regularly to government bodies as required
- Correcting error reports from data submissions
- Reporting to management for continuous improvement purposes
- Issuing Statements of Attainment and Certificates to Students
- Planning and coordinating student outings and events
Career Consultant
Oecc
06.2021 - 01.2022
- Provide information and advice to students and guardians in regards to Australian educational service industry
- Actively listening to client concerns and empathizing by providing support
- Responsible for marketing and attracting international students to enroll in a variety of courses/universities, change courses, Professional Year Program, etc
- Developing and maintaining strong client relationships and providing advice to clients on Australian education and migration and visa issues;
- Attending Supervision and Training Courses and actively participating in professional industry forums, network groups/meetings for professional development
- Responsible for office presentations, record keeping and reporting
- Developing visa related relevant documentation for students and lodging applications with Department of Home Affairs
Factory Hand/Quality Baker
Goodman Fielder Food Service
10.2019 - 03.2021
- Responsible for slicing, cutting and wrapping breads
- Responsible for maintaining clean production equipment
- Maintaining production or processing equipment to meet health and safety regulations
- Collecting and transporting bread to the storeroom for shelving and stocking
- Lift and position goods in an organised way on racks and in shelves or bins
- Lifting and placing breads stackers with earliest expiration dates in the front and placing new items in the back
Student Counselor/Migration Consultant, Educational Consultant
Arora Immigration
08.2012 - 03.2019
- Provide counseling sessions for local students for choosing correct educational courses overseas
- Provide information and advice to students and guardians in regards to Australian educational service industry
- Actively listening to client concerns and empathizing by providing support
- Responsible for marketing and attracting international students to enroll in a variety of courses/universities, change courses, Professional Year Program, etc
- Developing and maintaining strong client relationships and providing advice to clients on Australian education and migration and visa issues;
- Attending Supervision and Training Courses and actively participating in professional industry forums, network groups/meetings for professional development
- Responsible for office presentations, record keeping and reporting
- Developing visa related relevant documentation for students and lodging applications with Department of Home Affairs
Education
Master of Journalism & Mass - Communication
Guru Nanak Dev University
Jalandhar 2012
Bachelor of Arts (Honours - Psychology
Guru Nanak Dev University
Jalandhar2010
Skills
- Passion for customer service
- Excellent time management and communication skills
- Willingness to learn and gain expertise
- Professional approach to troubleshooting problems and issues
- Proficient in computer usage and data entry
- Ability to work independently or with limited supervision
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Migration Assistant
Overseas
06.2021 - 01.2022
Career Consultant
Oecc
06.2021 - 01.2022
Factory Hand/Quality Baker
Goodman Fielder Food Service
10.2019 - 03.2021
Student Counselor/Migration Consultant, Educational Consultant
Arora Immigration
08.2012 - 03.2019
Administration Officer
Education Development Institute
- Current
Master of Journalism & Mass - Communication
Guru Nanak Dev University
Bachelor of Arts (Honours - Psychology
Guru Nanak Dev University
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