Lauren Medd
Ascot
Summary
Highly motivated individual with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. I have a passion to contribute to a positive team environment and having a friendly face to everyone I meet.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Myer & Loreal
05.2025 - Current
- Assisted in inventory management, ensuring stock levels and product availability.
- Conducted product demonstrations, educating customers on features and benefits.
- Handled customer inquiries and returns, ensuring a positive experience for all customers.
Retail Assistant
Jeanswest
02.2024 - 05.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Operated cash registers to process sales transactions. Completed Level 3 retail duties.
Bridal Concierge
True Society by Tuscany Bridal
09.2023 - 11.2024
- Greeting and checking in brides’ appointments. Organizing refreshments and cleaning around the store.
- Admin work, including organizing thank-you cards and handling bridal gown and accessories pickups via the online bridal system.
Team Member
Coles
11.2021 - 11.2023
- Rotated through series of different roles including customer service and stocking based on team needs.
Cafe Worker
Miss Mauds
11.2021 - 05.2022
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed payments on cash register.
Education
Health Care
Curtin University
Perth, WA12.2026
Event Ambulance Officer - undefined
St John
Perth, WA03.2025
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Perth College
Mount Lawley, WA12.2023
Skills
- KPI focus sales
- Administration understanding
- Organisation
- Retail transactions processing
- Customer engagement
- Social media knowledge
- Passion for customer service
- POS systems
- Certificate II in Sport and Recreation (2022)
- First Aid Certificate and Resuscitation (2025)
Timeline
Sales Assistant
Myer & Loreal
05.2025 - Current
Retail Assistant
Jeanswest
02.2024 - 05.2025
Bridal Concierge
True Society by Tuscany Bridal
09.2023 - 11.2024
Team Member
Coles
11.2021 - 11.2023
Cafe Worker
Miss Mauds
11.2021 - 05.2022
Event Ambulance Officer - undefined
St John
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Perth College
Health Care
Curtin University