Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harrison Bau

Brisbane,QLD

Summary

As a Crew Trainer at McDonald's, I mentored new team members, ensuring they adhered to company standards while maintaining a fast-paced and efficient workflow. I provided excellent customer service, managed high-volume transactions, and upheld quality and safety protocols in a dynamic environment.

Highly customer-focused with retail team member background. Skilled in inventory control, merchandising, and problem-solving to enhance store operations and boost sales. Strong interpersonal skills with ability to communicate effectively with customers and team members alike. Proven record of positively impacting customer satisfaction and loyalty through exceptional service.

Overview

4
4
years of professional experience

Work History

Retail Team Member

BCF
Everton Park, QLD
06.2024 - Current
  • Ensured safety of the store environment at all times by following safety protocols established by the organization.
  • Processed online orders for pickup or delivery according to company policy.
  • Operated equipment such as scanners, computers, registers, wrapping machines. safely and efficiently according to instructions provided by management team members.

Crew Trainer

McDonalds
Albany Creek, QLD
08.2020 - 06.2024
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.

Education

High School Diploma -

Padua College
Brisbane, QLD
10-2024

Bachelor of Paramedicine Science - Health

QUT
Brisbane

Skills

  • Customer Service and Sales
  • Training and Leadership
  • Point of Sale (POS) and Cash Handling
  • Stock Management and Merchandising
  • Problem-Solving and Conflict Resolution
  • Time Management and Multitasking

References

References available upon request.

Timeline

Retail Team Member

BCF
06.2024 - Current

Crew Trainer

McDonalds
08.2020 - 06.2024

High School Diploma -

Padua College

Bachelor of Paramedicine Science - Health

QUT
Harrison Bau