Summary
Overview
Work History
Education
Skills
References
Timeline
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Harry Duncan

Swan Hill,Victoria

Summary

Reliable and customer-oriented professional with over three years of full-time experience in pharmacy retail, consistently delivering attentive, efficient, and high-quality service. I bring a strong background in customer service, supported by hands-on experience in hospitality, bartending, and construction—demonstrating my adaptability, practical mindset, and ability to thrive in both team-based and fast-paced environments. Known for my clear communication, problem-solving abilities, and positive attitude, I excel at building rapport with customers and handling a wide range of responsibilities with professionalism. With a solid foundation across multiple industries, I bring maturity, resilience, and a strong work ethic to every role I take on

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Marraboor Pharmacy
Swan Hill, VIC
07.2022 - Current
  • Provided customer service and resolved customer complaints.
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Completed daily paperwork associated with filling prescriptions accurately.
  • Participated in staff meetings discussing new developments within the pharmacy profession.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Maintained work area safety and appearance, focusing on safety, organization, and cleanliness.

Bar Tender

Federal Hotel
Swan Hill, VIC
02.2025 - Current
  • Stocked ice bins and coolers as needed throughout shift.
  • Greeted customers and provided excellent customer service.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.

Roof Truss Builder

OsTruss
Seaford, VIC
03.2022 - 07.2022
  • Maintain a clean work area by disposing of debris from construction sites properly.
  • Collaborate with supervisors and other personnel involved in projects to ensure successful completion of tasks.
  • Read and interpret blueprints to determine the size, shape, and type of trusses needed for a project.
  • Assemble truss components such as gussets, webs, chords, plates, connectors, and bracing with nails or screws.
  • Inspected sites before and after construction projects.

Education

Successfully Completed Year 11 -

Rosebud Advanced College
Rosebud, VIC
12-2019

Skills

  • Customer service
  • Construction site safety training
  • Effective communication
  • Leadership/communication skills
  • Safety procedures
  • Time management
  • Critical thinking
  • Problem solving
  • Adaptive team player
  • Punctuality and reliability
  • Empathy and patience

References

References available upon request.

Timeline

Bar Tender

Federal Hotel
02.2025 - Current

Pharmacy Assistant

Marraboor Pharmacy
07.2022 - Current

Roof Truss Builder

OsTruss
03.2022 - 07.2022

Successfully Completed Year 11 -

Rosebud Advanced College
Harry Duncan