Harry Pertot
Carindale,QLD
Summary
A dynamic Crew Coach at McDonald's, I excelled in fostering team collaboration and enhancing performance through innovative coaching and feedback. Leveraging critical thinking and exceptional customer service skills, I significantly improved crew morale and accountability, establishing a positive and productive work environment and am looking to further develop my skill set through new opportunities.
Overview
4
4
years of professional experience
Work History
Crew Coach
McDonald's
04.2021 - 10.2024
- Facilitated open communication among crew members, fostering trust and collaboration within the team.
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
Education
Mansfield State High School
Mansfield, QLD11-2024
Skills
- Critical thinking
- Active listening
- Customer service
- Problem resolution
- Relationship building
- Follow-up skills
Timeline
Crew Coach
McDonald's
04.2021 - 10.2024
Mansfield State High School
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