Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lucas Cusworth

Berwick

Summary

An adaptive and considerate worker with experience at McDonald's, I was noted for excelling in staff motivation and operational efficiency. Shown and noted for having the ability to enhance team performance and service quality through effective training and attention to detail in doing so. I was recognized through my title of "Crew Coach of the Quarter" for fostering a positive work environment and maintaining high standards of cleanliness and organization.

Overview

3
3
years of professional experience

Work History

Crew Coach

McDonald's
12.2023 - Current
  • Trained team members on operational procedures to enhance efficiency and service quality.
  • Monitored crew performance, providing feedback to improve adherence to safety standards.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.

Crew Member

McDonald's
06.2022 - 12.2023
  • Worked front counter, kitchen, drive-thru, and cafe.
  • Provided exceptional customer service by engaging with patrons and addressing inquiries.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Collaborated with team members to maintain cleanliness and organization in work areas.
  • Adapted to fast-paced environments, ensuring timely service during peak hours.


Education

High School Diploma -

Alkira Secondary College
Cranbourne North, VIC
10-2025

Certificate -

Australia Barista School
Melbourne, VIC
05-2025

Skills

  • Staff motivation
  • Work prioritization
  • Employee engagement
  • Attention to detail
  • Decision-making
  • Critical thinking

Accomplishments

  • Supervised a number of crew members throughout their training.
  • Achieved the label of "Crew Coach of the Quarter" through effectively helping with delegation and leadership roles within the store.
  • Was cross-trained in all areas of McDonald's in twelve months by completing training and demonstration of skills with accuracy and efficiency.

Timeline

Crew Coach

McDonald's
12.2023 - Current

Crew Member

McDonald's
06.2022 - 12.2023

High School Diploma -

Alkira Secondary College

Certificate -

Australia Barista School
Lucas Cusworth