Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Earsman

Mount Low,QLD

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Quick-thinking crew coach recognised for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict-resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Versatile Crew Coach with experience directing others, managing tasks, and monitoring work areas. Reputation for staying calm and composed even in stressful circumstances. Offering exemplary interpersonal and communication skills.

Overview

2
2
years of professional experience

Work History

Crew Coach

McDonald's Restaurant
05.2022 - 03.2024
  • Developed crew members'' skills through tailored training sessions, leading to improved job competency.
  • Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.
  • Provided coaching and mentoring to employees.
  • Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Answered questions about store policies and addressed customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Currently Enrolled in High School -

St Anthony's Catholic College
Townsville, QLD
11.2025

Skills

  • Relationship Building
  • Coaching and Development
  • Compliance Training
  • Critical Thinking
  • Decision-Making
  • Management Consultation
  • Staff Motivation
  • Leadership Development
  • Clear Communication
  • Good Telephone Etiquette
  • Problem-Solving
  • Analytical and Critical Thinking

Timeline

Crew Coach

McDonald's Restaurant
05.2022 - 03.2024

Currently Enrolled in High School -

St Anthony's Catholic College
Bethany Earsman