Harry Vu
Summary
Currently undertaking the Diploma of Business (Hospitality Management) at Torrens University.
Customer service has always been a natural fit for me and I strive to further my experience in providing customer satisfaction and loyalty.
I am a reliable individual, fast learner and can adapt quickly to different working environments.
Overview
2
2
years of professional experience
Work History
Sandwich Hand/Kitchen Hand
Banh Banh
06.2023 - Current
- Prepare and assemble banh mi sandwiches according to Banh Banh's recipes.
- Provide excellent customer service, taking customer orders and addressing their inquiries.
- Handle and prepare ingredients such as meats, vegetables, and condiments.
- Maintain cleanliness and organisation in the kitchen and front food bar area.
- Collaborate with team members to ensure a smooth and efficient kitchen operation.
- Follow health and safety protocols and guidelines.
Waiter
Pizza 4P'S Restaurant
12.2021 - 03.2023
- Greet, present menu and inform customers about the daily specials.
- Provide menu recommendations and additional information such as portion size, ingredients and potential food allergies.
- Take accurate food and drinks order and up-sell additional products where appropriate.
- Prepare tables by setting up linens, silverware and glasses.
- Check dishes and kitchenware for cleanliness and presentation.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
Education
Bachelor of Business (Hospitality Management) -
Torrens University
Sydney01.2027
Diploma of Business (Hospitality Management) -
Torrens University
Sydney12.2023
Skills
- Impeccable Customer Service Skills
- Team Player
- Organised
- Active Listener
- Attentive
- Flexible
Badminton and Soccer
I enjoy both social indoor and outdoor activities to maintain a well balanced life.
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Sandwich Hand/Kitchen Hand
Banh Banh
06.2023 - Current
Waiter
Pizza 4P'S Restaurant
12.2021 - 03.2023
Bachelor of Business (Hospitality Management) -
Torrens University
Diploma of Business (Hospitality Management) -
Torrens University
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