Harshavardhan Reddy Pebbeti

• Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness, and willingness to help, wherever needed.
• Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Managed day-to-day staffing, and handled scheduling for all store employees.
• Maintained the company's visual merchandise standards through planograms.
• Strengthened merchandising and promotional strategies to drive customer engagement, and boost sales.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Recruited, interviewed, and hired talented individuals, bringing dynamic staff members to the organization.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
• Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
• Provided strong service to customers, increasing customer loyalty.

Planned menus and ordered supplies according to the store's requirements on a weekly basis.

• Monitored food preparation methods, portion sizes, and garnishing of dishes to ensure that food is prepared in accordance with the restaurant’s recipes, and presentation standards.

• Ensured compliance with all health, safety, and hygiene regulations within the kitchen area.

• Maintained a clean work environment by adhering to.

Sanitation policies and procedures.

Reviewed operational records to determine the amount of food used to maintain appropriate inventory levels.

• Adhered to budget guidelines when purchasing ingredients and equipment.

• Checked the quality of raw materials before use.

• Extensive experience in overseeing food service operations and conducting comprehensive staff training, ensuring a proficient, well-coordinated team.
• In-depth knowledge of kitchen equipment and food preparation procedures contributes to streamlined and efficient kitchen processes.
• Generated detailed reports on distribution and production levels, providing valuable insights for strategic decision-making.
• Maintained organizational cleanliness and adherence to co-regulations, upholding high standards of hygiene and safety.
• Implemented successful upselling and cross-selling strategies, contributing to increased revenue and enhanced customer experiences.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Suggested various operational strategies to increase productivity.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Analyzed business performance data and forecasted business results for upper management.

• Assisted in the continuous development of effective store associates to achieve desired sales and results.
• Completed frequent walk-throughs, and directed team members to correct issues impacting store appearance or professionalism.
• Handled scheduling for store shifts to achieve adequate staging.
• Handled complaints from customers by empathetically listening, recording details, and offering solutions.
• Answered customer questions, and addressed problems and complaints in person and via phone.
• Trained staff on daily duties, supervised, and provided feedback, resulting in improved performance and customer satisfaction.
• Communicated regularly with customers to gain insights into their needs.
• Ensured compliance with safety regulations and company policies.
• Created reports on sales trends, inventory levels, and financial data.
• Monitored employee attendance records, timekeeping, and payroll information.

• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Worked hard to learn the required tasks quickly, to maximize performance.
• Gathered customer feedback through surveys, and used the data to improve customer service.
• Performed administrative tasks, such as filling stock.
• Developed strong relationships with customers by providing personalized assistance and support.
• Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
• Developed strong customer relationships to encourage repeat business.