Harshit Dhingra
Lightsview,SA
Summary
Dynamic and motivated Bachelor of IT student with hands-on experience in customer service and disability support roles. Possessing a solid foundation in C++, Java, and Python programming languages, along with proficiency in SQL and fundamental cybersecurity concepts. Demonstrated ability to adapt quickly to new environments and effectively collaborate with diverse teams. Eager to leverage academic knowledge and practical skills to contribute to innovative IT projects and solutions.
Overview
1
1
year of professional experience
Work History
Disability Support Worker
Affinity Alliance
11.2023 - Current
- Offer companionship and emotional support to alleviate feelings of loneliness or anxiety
- Administer medications according to prescribed schedules and monitor for any adverse reactions
- Collaborate with multidisciplinary teams to ensure client well-being and safety
- Advocate for the rights and needs of individuals with disabilities and liaise with relevant organisations for support and resources.
Disability Support Worker
OurPACC
04.2023 - 10.2023
- Offer companionship and emotional support to alleviate feelings of loneliness or anxiety
- Administer medications according to prescribed schedules and monitor for any adverse reactions
- Collaborate with multidisciplinary teams to ensure client well-being and safety
- Advocate for the rights and needs of individuals with disabilities and liaise with relevant organisations for support and resources.
Customer Service Specialist
Dominos
03.2023 - 04.2023
- Addressed customer inquiries, questions, and concerns via various channels such as phone, email, chat, or social media promptly and professionally
- Investigated and resolved customer complaints, issues, or disputes effectively and efficiently, striving to achieve satisfactory outcomes while maintaining a positive customer experience
- Assisted customers with order placement, tracking, modifications, cancellations, and returns, ensuring accuracy and timeliness throughout the process
- Provided ongoing support and assistance to customers post-purchase, including troubleshooting technical issues, providing product/service guidance, and offering recommendations or solutions to enhance their experience.
Education
Bachelor's of IT -
Flinders University
Bedford Park, SA12th class -
CBSE
India03.2022
Skills
Excellent written and verbal communication skills
Self-motivated with a strong work ethic
Proven organization and time management abilities
Strong interest in continuously upgrading skills and knowledge
Flexible with the ability to adapt readily to changing work environments
Awards
Certificate of EWB Finalist Award - The CAIRNS INSTITUTE
Hobbies and Interests
- Meditaion
- Book reading
- Coding
- Mathematics
- Mountain Trekking
- Music
- Exercise
References
Available upon request
Professional Skills
Data Entry
C++, Java and Python knowledge
Cybersecurity
SQL
Programming
Web Design
Projects
Project1: We as a group made a website and represented the Flinders University in EWB challenge. The project was a website for waste management.
Project2: Coding projects "Virtual Zoo"
The "Virtual Zoo" project is a comprehensive Java application designed to simulate the management and operation of a virtual zoo environment. Utilising object-oriented programming principles, the project encompasses a wide range of functionalities and features aimed at providing an immersive and interactive experience.
Timeline
Disability Support Worker
Affinity Alliance
11.2023 - Current
Disability Support Worker
OurPACC
04.2023 - 10.2023
Customer Service Specialist
Dominos
03.2023 - 04.2023
Bachelor's of IT -
Flinders University
12th class -
CBSE
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