Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harshpinder Singh

Ballina,NSW

Summary

Experienced care professional prepared for role. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs with skills in patient care, communication, and emotional support. Valued for empathy, patience, and problem-solving abilities.

Experienced with providing compassionate care and support to elderly individuals. Utilizes effective communication to build trust and rapport. Track record of delivering personalized care that meets unique needs of each resident.

Overview

3
3
years of professional experience

Work History

Care Service Employee

Baptist Care Alstonville
10.2024 - Current
  • Improved patient satisfaction by providing compassionate care and addressing individual needs.
  • Supported patients'' physical needs by assisting them with daily living tasks such as bathing, dressing, grooming, eating, mobility assistance along with other similar tasks.
  • Coordinated with interdisciplinary teams to provide comprehensive care services for each patient.
  • Adhered to strict infection control guidelines, minimizing the spread of illness among patients and staff members alike.
  • Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.

Cook and Front Customer Service Staff

Mumbai Masala Indian Restaurant
07.2024 - 10.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Streamlined call handling processes for improved efficiency and reduced wait times.
  • Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.

Cleaner

Ballina RSL Club
10.2022 - 06.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

In Store Worker

Domino’s
09.2022 - 06.2023
  • Achieved sales targets through effective upselling and cross-selling techniques.
  • Conducted regular safety checks throughout the store to minimize risks and maintain a safe environment for both customers and employees.
  • Processed returns and exchanges, ensuring customer satisfaction while adhering to company policies.
  • Implemented loss prevention strategies by monitoring security cameras and identifying potential shoplifting activities.

Education

Certificate 3 In Individual Support Ageing - Health Care ( Aged Care )

Apex Training Institute

Skills

  • Customer Service
  • Personal care assistance
  • Food handling
  • Team work
  • Time Management Efficiency
  • Effective communication skills
  • Dementia care
  • Toileting support
  • Personal hygiene assistance
  • Feeding assistance
  • Mobility assistance
  • Bathing assistance
  • Oral hygiene maintenance
  • Continence care

Languages

Punjabi
Native or Bilingual
Hindi
Professional Working
English
Full Professional

Timeline

Care Service Employee

Baptist Care Alstonville
10.2024 - Current

Cook and Front Customer Service Staff

Mumbai Masala Indian Restaurant
07.2024 - 10.2024

Cleaner

Ballina RSL Club
10.2022 - 06.2024

In Store Worker

Domino’s
09.2022 - 06.2023

Certificate 3 In Individual Support Ageing - Health Care ( Aged Care )

Apex Training Institute

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Harshpinder Singh