Haseena Naz
Endeavour Hills,AU
Summary
Dedicated and detail-oriented individual seeking a position at reputable store to leverage strong organizational and customer service skills in contributing to the store's success. Strong willed Telemarketer with high level of enthusiasm and energy. Over 1 years of experience in call center environments. Possessing skills in developing rapport with each customer.
Overview
3
3
years of professional experience
Work History
Customer Dealing
Jimmey's Kebab Dandenong
01.2023 - 01.2024
- Provided excellent phone etiquette while managing incoming calls from prospective clients seeking information about products or services offered.
- Maintained and updated customer database with complete and accurate information.
- Responded to customer requests, resolved issues and promoted brand.
- Established customer rapport to encourage repeat business.
TEAM MEMBER
Cash And Carry Foods
03.2021 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- The ensured Inventory area is well stocked and maintained
- Assisted with labeling on products and helping maintain store.
Education
Master of Science - Business Studies
Quaid E Azam University Islamabad
Pakistan02.2020
Skills
- Customer relationship management
- Exceptional interpersonal skills
- Engaging personality
- Money Handling
- Strong leadership skills
- Cooperative team player
- Multitasking
- Organized and well played
- High level of self-motivation and dedication
- Sound knowledge of food safety and sanitation standards
- Ability to understand ingredients and recipes
- Good knowledge about food handling
- Goal-Oriented
- Call Control
- Customer Relationship Building
- Sales Presentations
Timeline
Customer Dealing
Jimmey's Kebab Dandenong
01.2023 - 01.2024
TEAM MEMBER
Cash And Carry Foods
03.2021 - 07.2022
Master of Science - Business Studies
Quaid E Azam University Islamabad
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