Hassaan Nasir
Castle Hill,QLD
Summary
Recent high school graduate with a passion for teamwork and leadership. Demonstrated involvement in volunteering activities like Clean Up Australia day from 2018-2022, actively participating and contributing to the community. Served as captain of the Boys cricket team, leading them to the championship, and also captained the boys basketball team, guiding them to the state finals. Outside of sports, dedicated weekends to tutoring kids in both sports and studies. Currently pursuing a bachelor's degree in Law with a double major in Economics and Finance at the University of Western Sydney. In the final year of high school, was part of the boys mentoring group, mentoring young year 7 students and helping cultivate their leadership potential.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Business Banking Associate
CBA
04.2024 - Current
- Company Overview: Commonwealth Bank of Australia
- Providing customer support in solving their enquiries
- Managing upset customers and how to resolve their issue
- Provide banking services to customers
- Following up and checking Commbiz application to see the progress
- Making complaints for customers to show their dissatisfaction
- First Point Delegate which involves calling customers back for their complaints
- Running team meetings (including change meeting and BBS Buzz)
- Making PowerPoints for Commbiz refreshers and BBS Buzz
- Doing refresher courses with people in my team to better their Commbiz understanding
- 1 on 1 coaching with my team to help them with their questions and provide tips to help with their stats
- Commonwealth Bank of Australia
Intern
Pacific Smiles Dental
04.2020 - 01.2022
- I worked as an intern at Pacific Smiles Dental where I managed appointments
- Ordered equipment and organized timetables
- Handling and managing customers and providing service as per their request
- Handled all incoming calls to the clinic for booking appointments
Private Tutor
Private Practice
03.2021 - 07.2021
- Planning and organizing various lessons for different age groups
- Prepare lessons, and assign and correct homework
- Prepare and correct tests
- Evaluate students' progress and discuss the results with students and/or their parents
- Collaborated with parents to develop appropriate tutoring lessons.
- Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
Coles
- Loading, unpacking, and stacking shelves
- Working with customers and dealing with inquiries regarding produce
- Managing self serve checkout operator
Basketball Coach
- Studying the skills and abilities of the players to maximize performance
- Devising play strategies
- Developing ideas to optimize performance
- Training assistant coaches
Volunteer
- Clean up Australia day from 2018-2022
- Helping organizing stalls at showground markets
- Organized a fundraiser to raise enough money for a charity
- Helping out the elderly neighbor with groceries
- Help with Eid festivals in the local mosque
Education
Year 12 -
Castle Hill High School
Bachelor of Law - Economics and Finance
Western Sydney University
12.2024
Skills
- Self Management
- Communication
- Work well with others and in a group
- Perseverance
- Admirable public speaker
- Confident
- Quick Learner
- Multi Tasking
Certification
- Green provisional license
- Kaplan financial certificates
Awards
- Cricket running up award
- Winning cricket state championship
- Player of the tournament award
- Batsman of the tournament award
- Multiple academic awards from Year 7-Year 12
- Basketball state champion award
- Basketball best shooting guard award
- Religious competition (Team event)
Timeline
Business Banking Associate
CBA
04.2024 - Current
Private Tutor
Private Practice
03.2021 - 07.2021
Intern
Pacific Smiles Dental
04.2020 - 01.2022
Bachelor of Law - Economics and Finance
Western Sydney University
- Green provisional license
- Kaplan financial certificates
Coles
Basketball Coach
Volunteer
Year 12 -
Castle Hill High School
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