Hayley Campbell
Narangba,QLD
Summary
Enthusiastic, empathetic and compassionate individual eager to transition into a new role where I can utilize my strong interpersonal skills, and genuine desire to help others. I am quick to learn new tasks and keen to contribute to a positive, safe and supporting environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administration Assistant
Baby Bunting
Aspley
11.2021 - Current
- Answered multi-line phone system
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Performed regular checks on inventory to maintain precise records in back-office system.
- Oversaw processing of warranty claims, coordinating with suppliers and representatives.
- Offered significant support to customers learning about parenting.
- Administered updates to pricing structure.
- Managed day-to-day operation of the POS system.
Stay at Home Mother
N/A
08.2008 - 11.2011
- Managed and organized a 5 person household developing strong time management and multitasking skills
- Managed family budget and finances efficiently.
- Developed strong family unit infrastructure.
- Provided emotional support and guidance to children, promoting positive behaviour and social skills
Hairstylist
Debbie's Hair Designs
Brighton, QLD
03.2005 - 06.2008
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Apprentice Hairstylist
Stefan's Hair Designs
Morayfield, QLD
02.2003 - 03.2005
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Received hands-on training from experienced stylists to hone technical skills and improve service quality.
- Managed front-of-house duties such as scheduling appointments, processing payments, and answering phone inquiries when necessary.
Education
High School Certificate -
Mount Isa State High School
Mount Isa, QLDCertificate III - Hairdressing
TAFE Queensland
QLDSkills
- Excellent organisational and time management skills
- Skilled in providing compassion, empathy & emotional support
- Honest and reliable
Certification
- First Aid and CPR
- Open C class automatic driver's licence
References
Sarah Coogan
0437088331
Belinda Deguara
0402071110
Timeline
Administration Assistant
Baby Bunting
11.2021 - Current
Stay at Home Mother
N/A
08.2008 - 11.2011
Hairstylist
Debbie's Hair Designs
03.2005 - 06.2008
Apprentice Hairstylist
Stefan's Hair Designs
02.2003 - 03.2005
High School Certificate -
Mount Isa State High School
Certificate III - Hairdressing
TAFE Queensland