Nicole Brasher
Croydon,VIC
Summary
Dynamic worker, excelling in customer service, communication and cleaning. Known for enhancing client satisfaction through timely responses and good quality work. Detail-oriented and dependable, adept at multitasking and maintaining organising records to support team success.
Overview
35
35
years of professional experience
Work History
Administration Assistant
Etheridge Ford
01.1990 - 01.1991
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Executed record filing system to improve document organisation and management.
Administration Assistant
Phil Munday’s
01.1993 - 05.1995
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organisation and management.
Night Fill
Coles Supermarket
Ringwood, VIC
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organised and detail-oriented with a strong work ethic.
Domestic Cleaner
Self Employed
05.2015 - 06.2020
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organisational skills
- Verbal communication
- Knowledge of cleaning chemicals and supplies
- Ability to follow health and safety procedures
- Confidentiality and respect for client privacy
- Filing and records management
Timeline
Night Fill
Coles Supermarket
05.2022 - Current
Domestic Cleaner
Self Employed
05.2015 - 06.2020
Administration Assistant
Phil Munday’s
01.1993 - 05.1995
Administration Assistant
Etheridge Ford
01.1990 - 01.1991