Haylie Francis

• Medical receptionist - St John of god hospital, Subiaco, Wa (02/24-present) (Experience of handling sensitive and confidential information, Good communication and interpersonal skills, with the confidence to communicate effectively by letter and phone to people at all levels of understanding)
• Customer service advisor and administration - Simba Car Hire, Cairns, QLD (10/23-12/23)(Excellent attention to detail, Demonstrable experience of working within a process driven environment and responding to complex client correspondence)
• Bartender - Cock and Bull, Cairns, QLD (03/23-10/23) (Demonstrable experience of working within a process driven environment and responding to complex client correspondence)

Customer Service - ASTIA, NSW (09/22-11/22)

• Gaps in employment are where I have been travelling around Australia (Good communication and interpersonal skills, with the confidence to communicate effectively by letter and phone to people at all levels of understanding)

I was in charge of creating sporing opportunity's and clubs in South East London for deaf and disabled children and young people. My roles included communication with clubs, coaches, schools, parents, and local council to create and grow sustainable opportunities. I was also in charge of running Disability inclusion training courses for coaches and teachers. All participants/ parents will fill out confidential forms that I would also be in charge of uploading to different platforms and presenting demographics. I would also meet with clubs, and ensure organisation of funding and events were ran smoothly and on time.

My roles was to support the PE teaching in classes at Clarendon secondary school for moderately disabled children. I would often be communication with children and parents, and often working with confidential information. I would often have to be ready to change plans and quickly problem solve.

APPI is a piggies training company. My role was to support people in booking into training to become a Pilates instructor, answer questions about training, CPD courses, event and products and educate on the levels of training and what training would provide to people interested in purchasing courses. I often been talking to clients all day in person, through the phone or email, and booking through various s was an extremely fast paced environment with demanding deadlines and tight workloads, I learn systems to ensure I used my time efficiently.